on june 29th went to menards to buy stone, ran into a pressure washer out side on sale. manager was there said
hey are you interested, he told us it was new never been used, it was a floor model. we thought well we could use it on some jobs. we ask him are you sure theres nothing wrong with it, he said no it was a display only never been fired up or anything. if you have trouble with it just bring it back and we're take care of you. well heres where it gets good, we tried to use it, locked up tighter than a drum, took it back
they won't take it back the manager said he didn't care if we ever came back to the store or not, gave me a number to this customer complaints and wished me the best more or less. we do have warranty but when wwe took it they said it wasn't covered because thers only 2 reasons it would lock up and thats not covered. and it was costing me additional 65.00 to leave it there for them to even look at it. i'll never shop at menards again even if there the only store around i'll go out of my way. basicly i should have never straid from home depot and lowes. at least they'll work with you because they care about your money. you want good product and they want your business. so bottom line menard screwed me once but they won't get me again and i will tell everyone not to shop there. best business word of mouth, honesty, loyaty, to your customers.