Merchant Tech Solutions

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Kansas, United States

Merchant Tech Solutions Reviews

LawLine11 March 23, 2011
Fraud Company
The fees/charges this company takes from small businesses are completely fraud. They never provide any service and just take $49 for nothing. Every other review about this company and their illegal practices are 100% valid. YES, these business practices are ILLEGAL in all States.

Ask to speak with Tom Sullivan. He is the owner, regardless of what the person on the phone tells you. Amy (the supervisor) is the one and only supervisor there.

You need to stand your ground and ask for a complete refund. They will tell you, they can only do 3 months, than put you on hold and 6 months and so on. Hold your ground and demand everything they have charged you for. Just because they have a recording from anyone that answers the phone, does not make it legal. This is a FACT!

The person that posted a comment stating they were an ex-employee and there is nothing anyone can do is completely FALSE. Contact BBB of your State, Corporate Commission for Sate of Illinois (State in which this company is registered as a business) your States Attorney General's Office, also the FBI and file a complaint, since this company has no ground to charge and take money from you. Enough complaints will get the attention and shut them down. Possibly criminal charge may be brought to the owner since this is not a legitimate business. Deception/Fraud/Money Laundering/Negligence and dozen other charges would be valid in this case.

Company that owns Merchant Technical Solutions is below.

UNITED MARKETING GROUP, LLC
929 N. PLUM GROVE ROAD
SCHAUMBURG, IL 60173

Go to http://www.ilsos.gov/corporatellc/CorporateLlcController
Type the company name of “United Marketing Group” and you’ll see other assumed names this company is doing business as. ALL FRUAD COMPANIES RIPPING PEOPLE OFF, without providing any type of actual product or service.
Debbie Miller August 12, 2009
Deceptive Practices
This company is marketing a nebulous "tech support" package. There is no confirmation of having subscribed. They just get your information from another company with whom they contract and have misleading "$20 off" coupons. The company who provides the credit card information, etc. may unwittingly (or not) be party to this deceptive Internet scam and locked into a contract. The person who purchases something as simple as memory for a computer may find several months later a charge of 49.95 on their bank statements -- with no clue as to having ordered a product which is apparently never delivered.

If this company were legitimate, they would send a confirmation email and describe the services which are being sold, but they do not. Unless one is vigilant and checks one's credit card or bank statemetns, months may go buy before the unwitting purchaser finds several charges of 49.95. Upon discovery, Merchant Tech Solutions may refund the money.

We were the victims of this company's deceptive practices. We are waiting for a refund, but had I not called to find out, they could have scammed hundreds of dollars without ever knowing that we were being charged for a service we have never even known about, let alone never would have ordered since we do tech support ourselves.

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