I have received the following charge on the 13th of May 2010 on my visa credit card
This is a fraud.
I have seem on the internet many complaints about this fictitious merchant.

Date: 13 May 10 Instance-Support.Com, Victoria
Retailer number: 2524635
Business type: Computer Software Stores
Town: Victoria
Country: Seychelles
PIN Used: Signature used
Cardholder: 0000
Forex amount: 99.00 U.s. Dollar
Exchange rate: 1.44