I have repeatedly called the 800 number you gave me in your email and it immediately goes to a busy signal. I then looked up MerchSource online and found a physical address and a phone number which does not allow me to speak to anyone or press any numbers to even get an operator. The local phone number is: 949-916-5698. Their listed email requires a login name and mscustomercare.com only lists their products; it has no way to contact them about a product. I realize the Discovery Store does not sell the Adventure Play Tent, and I will try the web address you provided, but Discovery is still connected with this piece of garbage as a toy and I plan to make sure I never purchase anything that is in any way related to Discovery or MerchSource again. If I'm unable to reach anyone by email or phone, I plan to mail the tent and crappy poles directly to MerchSource in Foothill Ranch, CA and they can dispose of it. How disappointing that China makes toys for American children and then no one wants to take responsibility for the poor quality of the junk they produce. I plan to contact my local JC Penny as well, only to let them know they should no longer do business with your company or MerchSource. I do not want another of these pieces of Chinese pieces of trash--next time I will buy my 3 children an actual camping tent they can play in--and I'll be sure it's made in the USA.

I'm sending this same email to the web address you gave me as well as to every business bureau with which Discovery and MerchSource are affilated. Parents should be aware of the garbage Discovery is producing and outsourcing to China and then distributing through scam companies like MerchSource.