I had my account with advanta bank which was bought out by Merrick in 2010. I never received anymore statements. I called with my concerns only to find i was charged late fees. They refused to send me paper statements. They refused to sign me up for online payments and wanted to charge me $10 for phone payments. I paid off my balance. I asked to close my account and delete my personal information and they refused! Why do they still need my SS#? Do not bank with these people. I had no choice but you still do.Very shady!

My credit card interest rate was raised to 26% from 14% even though I was never late with a payment. Avoid this ripoff bank.

In light of the economy and Banks getting bazillions of tax payer dollars to make things easie for people, last week I called Merrick Bank and requested the reduce my outrageouesly high 26% interest rate. They were totally unsympathetic and flatly said no. The following week (July 15, 2009)I received a notice from Merrick Bank advising they were raising my interest rate to nearly 33%. On July 16th I called and spoke to supervisor Mrs. Powell and asked her to explain why the banks that just received trillions of tax paypayer dollars to make things easier for people in these economic times just raised my already outrageously high 26% interest rate to nearly 33%. She said that is the bank's policy. They are raising rates and they don't care whether I agree or not. I advised I am no longer going to use the card or make any further payments on the account. They can sue me or reoport me to the credit agencies. I advised I am posting complaints againts the bank all over the internet as well as filing complaints with appropriate government agencies. They couldn't care less.

I have had a credit card with Merrick Bank for over a year - I have never been late. My company closed and the company I worked for owed me over a month's pay. This company started calling me yesterday (Cardholder Mana, my caller id shows they called 5 times today and it won't register how many yesterday (because they called 5 today and it only goes back to the last 10 calls). They are labeled Cardholder Mana... now, I have never talked to them (because I didn't know who they were) and they have never left a message... I talked to them today and they told me that I was 9 days late but that I was being reported as 60 days late. I am not. They are going by my last pay date, which was early and even if it wasn't as of tomorrow - it still wouldn't be 60 days (the date due is being listed as of 8/07/08). Would anyone out there really believe that if I was 60 days late they would wait until yesterday to call for a credit card payment?