Called 6/19/2010 and was told I had rain seepage in my finished basement. Argued for half and hour and then gave up. 7/8/2010 I called again and asked for an adjuster to come out. Same rain BS. I told the first nonresponder I was hiring a contractor and ripping open the wall and finding the leak. Carpet, fireplace, furniture, entertainment center all ruined. Contractor found water main leak. Charged $2000 to fix. Dry wall has 3 foot high and 50 foot long of mildew. I called MetLife and they sent an independant adjuster who was exchanging cards with my contractor. I said I wanted appraisal. Never received anything. Today I get a check for $2000 so everything is ruined and I paid to find problem fix it, remove drywall, carpet pad, furniture and entertainment center. Secondary supervisor adjuster said I called 6/19/2010 and said water was pouring in through windows. NO WINDOWS IN BASEMENT!!! So first resonder lied and documented it. I asked that a copy of the report be sent to me. He doesn't know if he can do that. Lies! Lies! Lies! 15 years of paying homeowners and this type of treatment. I have a bad heart. Pacemaker/defibulator etc. I go every 90 days for test just to stay alive and MetLife put me through a living Hell for over a month now. Still not one MetLife employee has been here. I hope I have pictures before that don't have people in them because I will post the after. MetJoke Homeowners. Stay away.