I have been a customer with Metro PCS since I arrived in Texas in 2006. At first with the cheap reliable phones it was no problem. Now you bring on the top shelf and pass on defective junk to your customers and just ripping off the public. It makes me sick that we have these problems in america. I bought this android phone, went back to tell them it has issues (constantly locking up and rebooting in the middle of any and everything)and what was there response? we will have to get you a refurbished phone. I laughed "yeah right, good one" I said. They were not kidding!!! I spent over $260.00 for this phone and this is how you treat your customers that pay your bills and put food on your table, HUH? This is pathetic. I went and also called the corporate office too, what a joke that was. If this matter is not resolved promptly I will scream it out loud to everyone to not do business with Metro PCS. All I want is what I paid for and this has been going on since February. MAKE IT RIGHT!