We had purchased a home that had used Meyer & Depew for their heating and cooling service needs so we decided to go with them too. We had them install a central AC unit that they recommended, Carrier. They had installed a 2nd Carrier unit a few years earlier for the previous owner. Within a month of them coming to do the annual inspection, the "old" unit did not work. They put in a dye stick to determined where the leak was and said we had to wait to give the dye a chance to work. They would call us to come back and look for the leak. They did not. So when the refrigerant ran out, we had to call them at night, pay extra for a night visit and have them refill it. Then they had to come back during the day and fix it. They claimed they fixed it but a few months later it again was low on pressure. Finally someone found the leak. Several other companies told us that it should be covered by warranty, but M&D refused to acknowledge that and Carrier was no help either. We complained to the owner/manager. At one point the office admin said that they would fix it for free, but when I spoke to the manager he was going to charge again. We finally had someone else fix it. This went on all summer. We had to call M&D several times to refill the puron because of the leak, either because they did not follow up until the unit was empty, or because they did not fix it right. Finally, we had another company fix it. Then, the next year, the first unit did not work! We had them fix it free of charge. The second unit of course did not work again and we had someone else fix it. M&D who is supposedly expert in Carrier system installation and repair was not able to diagnose the problem, fix it (it turned out to be quite simple after the leak was fixed) or maintain it. They charged every time they came out (premium prices) and the quality of their work was far below standard! Stay away from Meyer & Depew of Kenilworth NJ and DO NOT get a Carrier AC!!!