We hired Meyers to pick up and store everything we owned for approx 2 weeks and then deliver it to our new home. To make a very long story short, The pick up went well. They packed and/or crated furniture and we packed everything else. They stored our belongings and then delivered them a few weeks later.
My husband and I are both retired and I am disabled. It took us a while to unpack. We discovered quite a few items missing including a huge box of winter coats and clothing and a box of kitchen items. I started making phone calls right away. They said they'd look around to no avail. I asked if we could come down to the warehouse and look. They said we were not allowed (we later found out from another employee that was simply not true). The things were never found. We were told by one employee that if they find a box that was not delivered they open it and spread the contents out on tables.
We put in an insurance claim and they offered us $260 which was laughable. We are presently planning to appeal that decision through arbitration.
Here is the rub... because we had no receipts for the items that were lost, they calculate the $ by GUESSING at the weight of the boxes and then giving us 30 CENTS per pound. Also pay close attention to the length of time by which you must file IN WRITING when something is lost. There are more rules and regulations designed to screw us out of our insurance claims!
Do yourselves a favor and whenever you buy anything, keep the receipt-no matter what it is...as dumb as that is, if you ever move and the mover loses your belongings, you wont get squat for it without the receipts. How many people pay big bucks for moving insurance and then get screwed like we did?!?!?!