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gin
January 20, 2009
No Service
I too was sold to MGC in July 0f 2008----they didn't have any idean who I was or have any kind of a Loan number for me...I was with Homecomings before that and they sold me to MGC...I sent them payments which they only cashed 1 payment which they don't have any record that they did...I sent them bank information that the checks were cashed and no one is getting back to me...but in November they put me back with GMAC who now claims that I am late and telling me I have to come up with all this money or I will be foreclosed upon...I would be more that happy to participate in a class action lawsuit against them...any help I would appreciate it
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The Neals
January 13, 2009
FILE A COMPLAINT TO YOUR ATTORNEY GENERAL /BBB/MORTGAGE SERVICING
Loan was transfered to this company because their Plano Tx firm could not handle it. Now they say my loan is $6, 000 behind.I have all my certified reciepts.They wants ans calls, neither will they call you back.Want send out statements etc...Do like we did turn the whole MGC MORTGAGE IN. THESE PEOPLE OR DUMB
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cheryl
December 31, 2008
Bad service
they have not sent me any billing statements since september. their service is very bad i have called many time and when i call i just get a answering machine or a representative that seems very lost and does not know anything. i have been sending payments and i do not know if they have been recieved and i am scared to go in to forclosure.
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Debbie
December 28, 2008
Missing Payments
My mortgage was sold to this company in late June 2008. I was told I could not pay the mortgage then because they were not ready. They did not even have a loan number for me until early August. I requested the loan number, they did not offer it to me. I paid my mort. They did not cash the checks for 1 month. Then they claimed they did not get them. I was called on 9/10/2008 when my checks for july and August were cashed on 9/4/2008. They said they were experiencing difficulties. They sold me back to GMAC in Oct. Now MGC said I am dilinquent. they reported me to the crredit bureaus. They said I did not pay 2 months. I did !!!They are very unprofessional and it looks like a scam to me. They have destroyed my credit score. I am a single parent. I work 2 jobs and am very concerned about paying my bills on time. This company has destroed my good name. Please assist me and the others they have been deceived by this company.
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katfish
December 6, 2008
fraudulent trade practices
As per other posters here - we have experienced EXTREMELY questionable non actions by this mortgage company. We're hoping others will share the proper email addresses and phone numbers for the correct Texas Attorney General's department related to this.
THANKS in advance!
Katfish
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October 28, 2008
Horrible Business
I have had horrible problems getting in contact with this company. My loan transferred to them on July 1, 2008. I received a statement for someone else's account in August. My payments did not begin to post to my account until September and then only July and August posted. This was after having a collection representative contact me and me explain my frustration to him. Prior to this I had left multiple messages for them and it wasn't until I would threaten an attorney that I would receive a phone call back. I paid every payment through my online banking and they were able to confirm payment for me; however, my bank could never get anyone to respond to their request to help resolve the matter.
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September 26, 2008
Fraud and scam
Like everyone else this company has never sent me a statement they have not paid our taxes or insurance. They are not returning our phones calls nor have they answered any letters. We have have never rec'd a welcome package with our account information amount nothing. Is this company a fraud? Our loan was sold to this company as Sept 1 and today is the Sept 24 and still nothing where are we suppose to send our payments and are they marking us as late?
We need a lawyer people and should band together on this there is something fishy about this company and they are treating people like this all over the usa I am in Ct.
We need justice making complaints here our not getting anywhere they don't care... they can foreclose on us and the State Attorney General Office in Tx could not care less!! These are our homes we need to protect them from these people making payments is great but if they are not cashing our checks and sending out statements and paying the taxes and insurance like they are suppose to do then we need HELP!! My insurance is going to laspe because I am unable to get anyone on the phone at this place I will have to pay it myself when this is included in my mortgage they will put a lien on my house if my taxes are not paid then what...
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September 12, 2008
Does not accept payments
Like so many others I was verbally told by homecomings financial that they sold my mortgage in july but I have not received anything from them or from MGC mortgage advising me of the transfer. I did receive a letter from my homeowners insurance company that homecomings contacted them to add mgc mortgage on my policy. I called mgc in late july and mailed them a check in for my august payment which has still not been cashed. I tried calling and am not able to speak with a live person or leave a message and I am not sure what to do now to avoid late charges or reporting my account is past due. I don't know whether to stop payment of the check I mailed or what my legal rights are. himecomings financial which is a GMAC company would not help me at all and advised me they would not provide me with the alternate phone number they had for MGC mortgage.
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September 2, 2008
NO SERVICE
This mortgage company is not a legitimate business. Our story is the same as all of the others I have read on various discussion boards. Our loan transferred to MGC on July 1. We didn't receive any notification until August. We sent our July and August payments but nothing has posted or cashed. I call and get hung up on. I got through today to a real person who told me that she was just an operator and had no management contacts for the company, only email.
I am worried about this being a potential foreclosure scam. I have filed complaints with the BBB, the Federal Trade Commission and the Texas state Attny General. I am going to try and obtain some legal advice. I am going to try to make contact with a person making posts on loansafe.org, see if we can all join together to get something done about this ridiculous operation!!!
Good Luck to everyone, I will keep updating if I make any progress.
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