Only thing I have for evidence that I have been charged since April of 2009, after numerous calls and emails to stop is this email I found in my GMAIL log:

Hello Peter,

Thank you for contacting Microsoft online support for XBOX. I am Chris and I will be helping you today with this issue.

We have received your email and as I understand that you have charges on your account and you want to know why you are still being charged. We appreciate the opportunity to assist you.

You need to contact our customer support to verify this issue

You may contact Xbox Customer Service for US and Canada by calling 1-800-469-9269 at your earliest convenience, and we'll be happy to help you. We are open everyday from 9:00 A.M. to 1:00 A.M. Eastern Time and 6:00 A.M. to 10:00 P.M. Pacific Time.

Thank you for your time and understanding.

If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number 1127011096 so we can expedite our service to you.

Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.

Best Regards,

Chris

Microsoft XBOX Support Services

http://support.microsoft.com/

--- Original Message ---
From : [email protected]

Sent : Wednesday, March 10, 2010 3:28:12 AM UTC
To : [email protected]
Subject : Console will not power on

Full Name: Peter xxxxxx
Email: [email protected]

Description: I sold my xbox360 Last April, 2009. And have been charged for nearly 10 months since, and have cancelled over the phone and online twice now nearly 8 months ago! Is there anything you can do to fix this?!

I have since called multiple times now and have been promised this would end. I have called my CC company and had them try to fight it, but have found little success. If there is any justice or a way to make this end other than changing my CC # only because of Microsoft, I would love some help. I can provide a screen shot of original email, and witnesses. I'm just not sure what else I can do, Microsoft has stolen almost 240 dollars from me, and I want it back.

Please help,

someone used my atm card bank card to buy 2 xboxes. i don't play games so i don't buy them.

unauthorized use of credit card

This is infuriating, someone once again called me from XBOX to "confirm my address and email", it is almost a month that I initiated a repair order which has now turned into 7 different "repair orders" because every time I call a new person answers the phone and tells me the same thing "can I call you by your first name?" and gives me the same directions on what to do which I've heard seven times before. I realize now that XBOX is not willing to honor the warranty on my console and is just delaying the process so that my warranty expires or I give up, well I won't. I have documented and recorded every conversation with "Mike, Angelo, ..." and everyone else and I will initiate a formal complaint with the BBB. I spent a lot of money on this console and I have read online that this situation has happened to many others, Enough is enough!