I have taken a UPS from microtek, SN9KUPNB484691. My first complaint(no 342) elicited a response, they sent an engineer after one week and at least 8 reminders and innumerable calls. This guy called prashant came to my place 3 times, 1 time he did not have replacement battery, 2nd time he got wrong battery which after he put in, he said the board was faulty, 3 time he came in with a battery and and board and said its fixed. It never was properly fixed, sometimes when the power went off, the UPS would shutdown also. I raised another call after a month on 9th June(complaint no: 567). This time they sent in an engineer, who replaced the board. Looking at the replacement board itself you could make out its was an used one. Repeatedly I warned him not to use that but he did not listen. He changed it in spite of this. He got this working and then within an hour of his leaving, there was smoke from my desktop and now its dead. IS this the type of service which I can expect from this company. I am planning on raising a consumer complaint on this formally now.

Ups not working properly, when power cut it goes down within a second. I am Consulting Customer Care Delhi and after that,
i am consult Service Centre of Dhanbad . Dhanbad service Centre Provide a Contact No Of Service Engineer Avneet Jha 9471715100
but his cell is not reachble. so take a need ful action.
Ups Model No - MDP800+
S.No - 8GUMNX40156
Date OF MFG - 04/07/2008
Date of Purchase - 18/07/2008

Ups is available on this Address -

Sharvan Kumar
DS II, 169/D
Railway Temple Colony
Bokaro Steel city
Jharkhand 827010
Mobile No 9771483121
Email - [email protected]

I bought the microtek 800 VA double power ups from Nirman computers in Sept 2007 for Rs.3000 till last month it was working fine. Then i did not get the required backup. One power fails, the ups switched off automatically immediately. 1. I took the ups and carried it up to your service center and asked to do the service. They said "on site service is available" and i took back the ups2. I made the complaint over phone No.940 on 16/7/2008. They attended within 2 days and changed the battery. I charged the battery for 2 days and started using it. When the power failed, it went off abruptly immediately.3. again complaint no 70546. They came and changed the fuse, again When the power failed, it went off abruptly immediately.4. complaint no 1073, they took 10 days to come and that too after making more than 100 calls. Then too the same problem5. Complain not 35052, they came in 7 days, and again the same problem. The backup does not last even for one second.6. Again complaint no AUG27. No action yet.7. I made complaint to Nirman computers and he asked me to talk to MR Sanjay Mathur yesterday. And yet no action taken. My hard disk has crashed more than 3 times due to this and my work is affected. You know the essence of a UPS.

I got MICROTEK 600VA UPS from your service provider last year. I given UPS to them due to no backup. They told me that (after two days )battery has gone.

Then they told me to come after two days. After 2 days i made a call to them still the problem not solved . they are asking another 2 days.

Service provider name & Address

MICROTEK INTERNATIONAL LTD
#31,Wallers Road
II Floor, Anna salai
Chennai 600002
Tamilnadu
India.
Ph:0091-44-28586105,28512823,42143443

Thanking you
Narasimman