Hi,
I'm Heman Ajmera, and i totally agree with MR. DHAVAL CHELLANI.
We are indenting agents and we have also faced a similar problem which will force us to call this company a "PURE CHEATER" (I feel even that is an understatement).
We had visited Jeddha for MATERIAL INSPECTION for our order. Though after inspection we were told that since the vessel is not available the material would be shipped later. To our horror, the material that we inspected and the material that we finally got were absolutely different.
After the shipment of this material there is no reversal from this company at all.
In the same deal, our customer had made excess payment and was suppose to get refund for the excess amount paid, but yet they have not reverted with the same. (The amount is as small as USD 400/-, but yet not refunded... for reasons best known to them)
Also, our commission was due for payment, but they have not even bothered to answer our emails nor reply our calls. We have not even got our commission till date.
Whoever feels (RAJA HASAN/ KASHEENJE) that this company is good to do business... PLEASE RE-THINK:
1) QUALITY IS NOT ASSURED
2) YOUR ADVANCE PAYMENT IS NOT SECURED (AND THEY WORK ONLY ON ADVANCE PAYMENT)
3) IF YOU ARE AN AGANT THAN YOUR COMMISSION WILL NEVER BE PAID
4) THESE CHEATERS WILL DISAPPEAR AFTER ONE DEAL.
5) MANAGEMENT WILL NOT EVEN BOTHER WHAT HAPPENS TO YOU...
THESE ARE THEIR ETHICS & STANDARDS.
IF anyone who needs to know more than call me on + 9 1 - 9 8 2 0 3 0 7 3 6 4.