My husband and I had our 2nd appointment with our salesperson @ Middletown Toyota. We sat down to negotiate a lease agreement for a 2011 Toyota Sienna.

We wanted to offer another monthly payment option for the lease w/ a new down payment. We told him what we wanted; the internet manager then came over after hearing us use his name and told our salesperson that they would match the offer that we had given them. The offer we submitted came to us from another Toyota dealership who we went called to comparison shop. Our salesman WROTE DOWN our aggreement on the lease contract paper and verified with us TWICE that all of the terms were correct. After waiting and handing over a check for the down payment, we told that they weren't sure about our approval for the lease, but they needed us to call the insurance company for our proof of insurance cards. When we finally ended up in the finance person's office she showed us the contract w/the lease terms on it and they had WRITTEN OVER our original agreement. When we became upset the salesman tried to make it seem like we were the ones pulling a fast one and that he never agreed to the original offer we made. The finance girl and our salesman were extremely disrespectful and rude. I absolutely do not recommend Middletown Toyota to anybody. Do not let them bait and switch your contract...review everything!