Midland Credit Management

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Category: Business & Finances

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United States

Midland Credit Management Reviews

Shutup42 July 7, 2011
I get calls from them like 15 times a day!
This is so out of reach to comprehend. I answer and they ask is this so and so then hung up. I don't owe them. I did a credit check they are not listed as owning one thing of mine. I'll just change my number then they can try to find me, don't know how they got it in the first place when it's private. And If I did owe anything it's been over seven years and thats the limit unless they extend it to 10 well I own nothing so let them try to take nothing they will gain nothing from me.
MKerr June 18, 2011
Illegal Practices
Midland began calling me about a debt they say I owe from 2004. I stated that I had to knowledge of any debt with that company. Later, I sent a certified letter asking for verification of this debt, which they never responded to. They continued to call, multiple times a day, everyday. It was always from a private number, so I began answering it. The representatives would ask for me by first name and fail to state theirs or that of the company they are calling with. After asking, they would finally give me a name like "Scott Jones", however with their limited english speaking ability I found that unlikely. This continued for weeks until I sent a letter demanding that they refrain from calling. For nearly two weeks after receiving this letter, they didnt call at all. Then suddenly, they started calling at the same rate they were before.

I already knew that they had gotten it, because it was also certified through the USPS and signed for by their mail room. I also know that they have to honor that upon receiving it, which they did and then for some reason started calling again. When I got a representative on the phone, I stated that they had received such a letter and that they were in violation. He stated that he had no record of it and I then explained the date and time. At that time, I asked for a supervisor, which he found one. This person got on the phone and told me that same thing that the other one did. There was no record of such a document, and stated that they were calling about (blank debt). At one point he began asking me if I was going to pay it, and if there was a reason of why I couldnt pay it. I told him I was not calling about that debt, as I had already disputed it with them and asked for validation. It ended with him hanging up on me. So I called right back and was transferred to the same guy that was calling me 6 times a day. I told him that I wanted to speak with another supervisor and told him what had happened with the other one. He got someone else on the phone and I had to explain the situation with them calling me after being requested not to and stated that they were in violation. I also had to explain what the supervisor had said and done, and at this time he told me that he had spoken with that person and that this person had said that "it was mutually agreed" that the conversation was over. I denied this and asked him to listen to a recording of the call, as I know they do this. He agreed to take a verbal statement demanding that they not call me. He also said that they would investigate and respond to the concerns with their employees and that was it.

At some point, I ended up taking to someone else in another department to find out what happened to the letter I sent and try to settle the issues that I had with them directly. The woman told me that it takes 30 days to update their systems after receiving the letter and that it would be why they are still calling. I reminded her that the activity has to cease upon receipt, to which she had no response. I also asked why there were no called for 2 weeks following the letter, and she simply stated that they must have ceased collection activity. She continued by asking if there was anything else she could help me with, to which i responsded that she hadnt helped me with the present issues and the conversation ended.

Following that I filed a complaint with the BBB, explaining what had happened. Then followed with the attorney generals office and FTC. Their response to the BBB was vague as explaining what the debt was for, which they already told me. It also included that they are investigating the actions of the employees because it is against "company policy" and a restatement of something I had in the complaint. I have been going back and forth with the BBB on why this response isnt sufficient, to which they keep asking what my requests are and stating that they are unsure of what concerns I have with their response. I have already explained that it doesnt address any of the concerns contained in my original complaint and therefore cannot be found acceptable. The attorney generals office has responded to me, stating that they are in contact with the company in an effort to resolve this. However, it also stated that if they are unwilling to respond, I may have to resort to private legal action. However, this is still up in the air as of today. I dont think I have ever gotten a response from the FTC, so I dont plan on it.

They have been fighting me every step, eventhough they are the ones who are in violation of the law. I have never had to deal with such an unprofessional company in my life. I hope I never have to deal with them again in the future. They should not be allowed to conduct business in the manner that they do.
E & R Rohler May 13, 2011
phone harassment
This company has called my cell phone one day and then my husband's cell phone the next day. They kept saying that we had a debt that they were collecting for. We never had an account with that partiular company. We are practically debt-free and owe nothing on credit cards. These people had our cell phone numbers and my husband's name. They didn't have the correct SSN for my husband. They were calling for our son but wouldn't accept the fact that it was my husband that they were calling. My son said that he doesn't owe them anything. How do we get these people off our cell phones and to stop harrassing us? There was a man who sounded like he was from India or Pakistan and he said that his name was Mike Taylor. He kept talking over me. The man who called my husband wouldn't accept the fact that my husband kept telling him that he was not the person they were looking for. These people are very very rude and obnoxious. It is bad enough to owe money to a debt collector and to be harrased by that collector, but, we don't owe anyone anything!! We are paying our bills on time and are not late. How can we get these people off our backs?
ShayShay March 15, 2011
Sieze property
How can this company sue someone without having them served to appear in court for suit? I received a judgment for my property and I do not even know what this matter is about and had no contact with this agency!

I am pissed that they are not doing this procedure the legal way! They are skipping all formality and going straight for the jugular! The company name is Midland Credit Funding, LLC. based in Bay City, Michigan. Who do they work for and why are they charging interest for their work to us consumers? I am tired of them!
Principel January 24, 2011
Rude service
Does anyone know how to stop this company from harassing people? Their phone operators are the ruding people on earth. I have been threatened by them and don't know what to do. They kept asking me my account number - I told them I didn't have one because I didn't know why they were calling me. She kept insisting that I did. I finally told her if she would tell me what the debt was for - maybe I could help her. She said "well, if you pay your bills we wouldn't be calling". What they don't realize is that I do pay my bills. My ex-husband opened charge cards using my name, social securty number and forged my signature on them - ran off and charged his way to crack using cash advances and they don't care. I told them I have a supreme court judge's decision that I am not responsible - she didn't want to hear it - she said that is between you and your ex-husband. Then she hung up on me!
cgs November 24, 2010
Credit Collections
Midland credit management continuosly changes the dates on my old debt...this happens every time I pull my credit file and dispute the account.. the date changes to reflect the most recent dispute...as the debt they speak of is at least 15 years old...and in the state of Texas any alleged debt not collected in 4 years is SUPPOSE to be a dead non-collectable debt..However our credit bureaus..continualy allow these assholes to do this...I have written to Midland Credit management and they do not respond...It is my opinion that our credit bureaus are equally to blame for not following the law...
Michael November 9, 2010
Bad practice
I was called by MCM non stop on mt cell phone for a past due credit card bill i will admit it is mine and i owe on it and plan on paying it i called them one day on the phone and was asked the basic questions before i started with them i let them know that this conversation is being recorded for my own safety and with in my rights to do so the person who name i did not get told me i do not have the right to record them and hung up on them loved that part again i called and informed them that i was recording this call and asked for there name a phone number i could call them back at and there supervisors name this person did give me the information i had asked for told them that i would me more then happy to pay the amount in full and i asked if i could have the address of there payment dept so i could send a check and a citified letter they told me it had to be a credit or debt *wrong answer * i told them i have this right to send it by mail told them i do not have a credit card or a debit card but i do have checks and if they are refusing a full payment in legal US tender then they are forfeiting on this payment well needless to say he said he would have his supervisor call me been 3 weeks no call my suggestion when dealing with people like this is to tape the call and send the a check certified mail that way you know who got it and you get proof that they got it denying a payment in full if a forfeit in my eyes.
AlisonF October 25, 2010
Nonstop calling
These people called me 8 times in 4 days, including at 8am on a Sunday. I made a large payment during the first call and explained that I would make another payment the following month. They called over and over and over during the next 3 days asking when I was going to make the next payment and how much it would be in a largely unintelligible foreign accent. When I told him that I would make another payment next month, he said "so you not gonna make payment this month?" I explained that I made a payment 2 days ago and that 2 days ago was THIS MONTH! This company is ridiculous and if they keep calling me I'm going to file a harassment suit.
Lmoser84 September 21, 2010
Beware
I feel that the employees that answer the telephone for MCM are rude and very hard to understand. When I was having issues with Tyrone, which did not speak very clear english, I asked to speak to his superviser. I then was speaking to Gary Johnson, who was supposed to be his superviser and knew no more than Tyrone and was just as rude and also did not speak very good english. Makes me wonder where they were physically located. In the US???? Probably not.

I would sure hate to think that at the end of my work day, all I had to show for it was rude behavior and everyone upset with me after each phone call. Sad way to make a living.
Kurt August 27, 2010
Rude and unprofessional
Midland calls me about 6 times a day on my cell phone during work hours so i do not answer. The kicker from this is they don not leave a message for a return call. Next the guy says when i did answer that i have been making regular payments, so i ask why the calls then. He say i owe him the money and i say nope its the company i had the account with not you and he gets really upset and hells at me and gets rude and talks to me like i him his child or something so i go off him. I ask him how did he get my cell number and i never get answer back or any answers on the account. So i just hang up amd that makes them really mad and when they call again they mad so right off the bat they rude and confrontational so i just tell what i will do and hang up. But really who do they think they are for real

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