Midway Auto Center
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Category: Automotive
Contact Information United States
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Midway Auto Center Reviews
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Juvy
July 8, 2010
Scam
I took my car to Midway Auto Center in Carrollton, TX to just get my oil changed and found out that is place runs a scam to try to get you to do unnecessary repairs while you are waiting for your car. They offer a free car was with your oil change to lure you into their trap. They refuse to pay for personal property that their employees damage while vacuuming out your car.
I was waiting to get my oil changed and the service rep walked over to a girl sitting next to me who was also waiting and showed her a list of things that needed to be done on her car. One of the things I heard him say was that she needed new shocks at $181 per shock and that her car was bouncing up and down. Normally cars today don't need to have shocks replaced until maybe your car gets 150k miles on it. I later saw she was driving an almost new Honda Accord and I am sure it did not need new shocks.
Later, the service rep pulled the same thing on me. He sat next to me in a very friendly manner and showed me a list of things that needed to be done on my car with the comment that if you do it all today, I can knock off 10%. One thing that was on the list was that my tires needed to be rotated and that would cost $20. I had just had my tires rotated about a week ago. What a scam.
When my car came out of the free car wash, I noted that my Panama hat that was in the backseat had been crushed. All the items that were on the floorboard in the back had been thrown up into the seat and I guess they threw it on the hat.
I took the hat into the office of the car wash and there was a Middle Eastern looking man lying on a couch. He got up and told me he worked there. I told him my hat had been crushed. He got the manager, a shady looking Middle Eastern man named Sam.
I told Sam I would like to be reimbursed for my hat. He refused to reimburse me and said if he did, then he would have to reimburse everyone else that claimed their property was damaged. It sounded like this happened quite a bit. He then blamed it on me and said I should have told them to be careful with the hat.
I would advise everyone to avoid Midway Auto Center as this is just a place that pulls the old car repair scam and damages property and refuses to pay for it.
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Outdoorguy
July 7, 2010
Auto repair scam
I took my car to Midway Auto Center in Carrollton, TX to just get my oil changed and found out that is place runs a scam to try to get you to do unnecessary repairs while you are waiting for your car. They offer a free car was with your oil change to lure you into their trap. They refuse to pay for personal property that their employees damage while vacuuming out your car.
I was waiting to get my oil changed and the service rep walked over to a girl sitting next to me who was also waiting and showed her a list of things that “needed to be done on her car”. One of the things I heard him say was that she needed new shocks at $181 per shock and that her car was “bouncing up and down”. Normally cars today don’t need to have shocks replaced until maybe your car gets 150k miles on it. I later saw she was driving an almost new Honda Accord and I am sure it did not need new shocks.
Later, the service rep pulled the same thing on me. He sat next to me in a very friendly manner and showed me a list of things that needed to be done on my car with the comment that “if you do it all today, I can knock off 10%”. One thing that was on the list was that my tires needed to be rotated and that would cost $20. I had just had my tires rotated about a week ago. What a scam.
When my car came out of the free car wash, I noted that my Panama hat that was in the backseat had been crushed. All the items that were on the floorboard in the back had been thrown up into the seat and I guess they threw it on the hat.
I took the hat into the office of the car wash and there was a Middle Eastern looking man lying on a couch. He got up and told me he worked there. I told him my hat had been crushed. He got the manager, a shady looking Middle Eastern man named Sam.
I told Sam I would like to be reimbursed for my hat. He refused to reimburse me and said if he did, then he would have to reimburse everyone else that claimed their property was damaged. It sounded like this happened quite a bit. He then blamed it on me and said “I should have told them to be careful with the hat”.
I would advise everyone to avoid Midway Auto Center as this is just a place that pulls the old car repair scam and damages property and refuses to pay for it.
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James
March 21, 2010
Unethical idiots
I recently worked for this company, though not for long as they are highly unethical. The owner had run out of all but 10w30 oil, so that is what was going into all the cars, including a new Camry that required 0w20 or 5w20 (It takes either)but marking the reminder stickers as the correct oil.
When the owner overheard me say that this wasn't right, he said "If you don't like what you're doing, you can go home." So I packed my tools and left. Then there were also the illegal vehicle inspections that they did, and paying only $300 a week for a 58 hour work week.
(They can get away with this because they pay salary, not hourly) The manager, Chris, on my last day threw back a customers paperwork at me saying "a car with this many miles needs more than what you wrote down." without even looking at the car, even though I myself checked everything.
He just wanted to sell services to customers that were not yet needed. There were also safety issues around the shop, faulty equipment that hadn't been serviced in over 20 years, and the owner himself has driven a vehicle off the lift damaging it, and telling the customer nothing. I have already reported them to the D.P.S.
Bottom line: though I am now jobless, and hurting for money, I at least still have my personal integrity.
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