About two weeks ago I was approached by a young man selling magazines. After some very fast-talking by this salesperson, I ordered four magazines. The salesman assured me several times that after my order was processed, someone from the company would be contacting me within 10 business days. He said that at that point I would be able to cancel my order if I so chose.
Well those 10 business days passed, and I never heard from anyone. So today I called the company and was informed that they did not make any such confirmation calls, and that I had only had a three day period following the time that I placed my order during which to cancel it. Like I said, the salesman had told me I would be able to cancel the order ten days later. So I was directly lied to. Now I am unable to cancel the order or get a refund.
When the "supervisor" that I spoke to pulled up my order, it included two magazines that I have never even heard of and the magazines that I had ordered were not even on there. So I paid for four magazines, and they only had me in the system as ordering two. I had my receipt in front of me and read it to this woman to tell her what I had ordered. She basically called me a liar, then said "Your order says you ordered these, so that's what you're getting." Then she hung up on me.
I have since been on the company's website and sent them an email, which as of yet has not been replied to. I seriously doubt I will hear anything.