Please note this serves as a formal complaint against the company noted as Mighty Net, Inc. located at P.O. Box 1829, Agoura Hills, CA 91376. Company billed my credit card since Feb 09 for duplicate charges under the names of two different individuals. Company was contacted regarding these charges and was unable to located any information regarding my personal information other than my credit card number. Note that company could provide no personal information, signature confirmation, credit card authorization documentation regarding this card being billed. Company acknowledged billing this card twice a month for $12.95 for separate individuals credit report requests since Feb 09. Company agreed to cancel accounts and gave me the run around with getting in touch with their Fraud Department. Once connected to Fraud, they would not accept fault and only agreed to credit me for 5 months of charges billed. It is my belief that Might Net, Inc. is completely at fault for not taking the proper procedures for the handling of credit cards/authorization through web based outlets of service. Might Net, Inc. is completely liable by law to follow all credit card authorization procedures and will be held directly liable for the refund of all charges billed without proper authorization. The idea that this company believes that they can unlawfully bill an individual for charges they never agreed to and then not be held accountable for charges refunded is unlawful and should be prosecuted.

Resolution Sought: It is in my personal/legally advised opinion that Might Net, Inc. shall be held accountable for mistaken billing and shall refund all charges incorrectly billed to the said card holder. It is also advised that this company be reviewed by CA state authorities that they are following all necesessary laws and authorization procedures regarding credit cards and their website.
Date Problem Started: 2/23/2009
Date of Transaction:
Amount in Dispute: $207.20
Invoice Number:
Complaint Type: Credit/Billing/Coll.
Product or Service: Every time I called I got the run around that no one was available.