Water Heater Stopped Working. Pilot light wound not stay lit. Happened at 7pm on a Sat. Night, during a Party. Called George Brazil Plumbing on a referral from a family member.. Mike Diamond Showed up.. Apparently one bought the other, etc.

Min charge was 150 just to show up. Could not keep the pilot lit.. Said to Replace the entire unit or just replace the Thermostat/Gas Valve.

Went back to his truck for what seemed like 30 min.. came back with 903 to fix the termostat, , or 3200 to replace the entire unit! He had the thermostat in the truck too.

Went to Lowes, bought the exact same part for 62 bucks.. Paid a plumber 100 bucks to install it the next day. Took the guy 15 minutes.

I calculate the Mike Diamond quote at 841 dollars for a 15 min job.. or 3364 an hour. These guys are Rip off artists.

I dont mind paying someone to do a job, especially at 10pm on a Sat night.. But really? I would have paid double for the part, and the 150 service charge easily to get it done. about 300 bucks ... But to charge TRIPLE because its kind of an emergency is highway robbery. These guys should be investigated for
overcharging. If i were an elderly person and didnt know better, , i would have paid it and been done...

Bad business practice mike diamond and george brazil! i have reported you to the BBB, AARP and to local newspapers. Nice to try and kick a guy when hes down.