I have asked to signup for 1 week trial then i mentioned the support to do not charge ..but it was ignored and its been charged around 197USD .
I have been trying to cancel the membership and ask for refund, the helpdesk site is not working not accepting. no idea, it is smarter way.

I sent many support request.. but stil today no response. I believe, i would get refund my money.

I can be reached at 416-841-7567

Thank you Mike.