I purchased a Milano 150 cc scooter in May. The scooter has had several problems. I call the 800# on the website and leave messages no one ever call back I have sent then numerous e-mail and no replys. I had a scooter tech to call them for parts (which should be under warranty) they do not respond to his calls or e-mails either. I live in Colorado, so I depend on good customer service. I would not recommend this company to anyone