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TUDO
July 12, 2011
My wedding Dress
order# en-uk_1106180631_494. I came on this site soooo terrified after reading all the comments. I was looking to buy a wedding dress. I was on a tight budget amd I was hoping and trusted that Milanoo.com would not fail me. Fortunately for me, my dress came in BEAUTIFUL. Even more beautiful than I thought had imagined. The embroidery and beading was as if I got a award winning designer to design and create my dress. It cost only $130. It looked like it was worth three thousand! Try them out!! Thank you Milanoo!
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Ditripe
June 3, 2011
Never order from Milanoo unless you want bad quality, measurements and bad service
Ordered 2 lolita bloomers, same model but different color. Gave the exact same measurements but one of them is shorter than the other (they're telling me that it isn't the same model after they changed the pictures on their website, when I ordered (and I still have the confirmation email with the pictures to prove it) it was the exact same bloomers, except one was white and one was black). The other bloomers has a waist band to large that they keep sliding down because they're too big. Been waiting over a month to get this resolve and it still isn't (partly because RMA is refusing to see the problem AND that my complaint and pictures proving my complaint were never sent to RMA, had to use the live chat for them to be sent). So, basically, NEVER order from Milanoo unless you want bad quality, measurements AND bad service.
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Turdazze
June 3, 2011
Milanoo has just taken me out of character
I am a very cool calm and collected person, but Milanoo has just taken me out of character! I am livid. My wedding is right around the corner and I gave explicit instruction of the style of dress as well as the color I wanted. When I received my dresses they were the wrong color. I requested lilac and the dresses I received were hot pink!!! They instructed me to take a picture of the item and send to their dispute department. 4 weeks later, I got an email from them saying they did nothing wrong and that I would not be reimbursed my $300!!! Prior to ordering, I purchased Milanoo's book of fabric swatches the make sure I had the right color! That was useless be cause they still screwed up and refused to give me my money back. PLEASE DONT WASTE YOUR TIME AND MONEY WITH THIS COMPANY!!! I AM VERY DISAPPOINTED. I'M NOW TRYING TO FIND DRESSES FOR MY BRIDESMAIDS!!! THIS IS SO WRONG ON SO MANY LEVELS!!!
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verypissed bride
May 27, 2011
SCAM
Milanoo.com is a complete scam. They sent a dress that was way different from what was pictured on their website. When I tried to return it they gave me the run around. They had me send pictures and went back and forth with me online and never offered back a refund. They basically just gave me the run around!!!BADDDDDDDDDDD BUSINESSS!!!PLEASE BE AWARE THAT WHAT YOU ORDE IS NOT WHAT YOU ARE GETTING!!!
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Draxals
April 30, 2011
I will never order from milanoo.com again and I sure you don't either
We ordered a prom dress. I had to send many, many not so nice emails for over a week just to get the dress shipped. We didn't think it was going to make it in time for prom so we bought a back up dress. Now they won't take the dress back. It's no returns! I will never order from milanoo.com again and I sure you don't either!
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AsteriskThis
April 28, 2011
Customer Service/Customized Clothing
I paid $15 extra dollars to make a customized bridesmaid dress. When I received it, the dress didn't fit at all. I sent an email with pictures to their service email and have not yet received any response from the company. DO NOT PURCHASE from this website!
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dawg97
April 13, 2011
Bad service
I would suggest you tell people to stay away from milanoo.com.. also on the whois of the domain it hasnt been updatet in months.. they were also very little smart when i asked questions to them online..
They said i had to pre order everything, but in theire drop ship guide it was the opposite..
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Yedoo
April 2, 2011
Ordered from them over a month ago and still haven't heard from anyone
Ordered from them over a month ago and still haven't heard from anyone. I emailed them like 3 or 4 times and tried the chat which is never availble. I would not recommend this site!! Their rip offs!!
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Barton
March 31, 2011
Fraudulent company out of China
I ordered my maid of honor's bridesmaid dress on this website, and did not realize they were in China until I got my order confirmation. Several weeks after ordering the dress I read reviews on the milanoo.com website and became terrified of what the dress was going to look like when I got it. Good thing I prepared myself!! The dress' hem line was crooked and it had a sewing pin sewed inside!! Also, the bottom half of the skirt wasn't sewed on, so I had to take it to a seamstress. I will NEVER order from this site again, and I WOULD NEVER RECOMMEND THIS WEBSITE TO ANYONE, EVER!!!
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Gopler
February 17, 2011
Do not send money to this company
Do not send money to this company. I have been talking to them several days and talked to Amanda. She lied repeatedly and said things like "oh dear customer don't be upset." She stated that she did not know if their company has items on site. I asked her if pictures are stolen she said she did not know. Live chat does not work and they do not respond. Don't let pictures entice you because they do not have items. When I kept asking questions site went dead and chat stopped working and Amanada was gone. She lied over and over again and I asked her if this is a criminal ring and she wrote "I do not know dear customer." I shop online a lot and first impressions say it all. The pictures posted are not theirs.
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