I have a major concern about how our air-miles have been registered. Since we joined Miles and More from Privilege (Brussels Airlines) in Oct 2009 none of our trips have been credited to our accounts. The methods of reclaiming any "lost?" miles by post from Uganda is to say the least difficult. I would like to know what we have to do to claim our miles for the three trips 1/12/2009- 23/4/2010 - 17/8/2010 all return trips Ent to Man UK.
Thanks Ralph and Val Barker