Miller Cleaning

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Category: Services

Contact Information
United States

millercleaning.com

Miller Cleaning Reviews

Shugg21 September 15, 2009
Does not pay her employees
I used to work for Miller Cleaning in 2004. I found out I was pregnant and could no longer work with all those chemicals. Renee would not give me my check. She kept telling me she would have to talk to her accountant. Several people, like over 10 people have told me she's done this to them. It is well known and all over Lincoln that she does not pay her employees, especially if you quit. How the hell is she still in business. So with the recession, at my job now in 2009, we will no longer have a job. I was applying on craigslist for jobs and guess who calls me back about a cleaning job? Renee Miller. She wanted me to start that day just as I did in 2004. I told her I couldn't but I might be able to start the next day. I just wanted to go there and punch her in her face, but instead I didn't go. She kept calling me all night to start the next day and even called me the next day. I just shot her a email telling her I will put that behind me, but she will have to give me my $400 from 2004. I haven't heard nothing back and didn't expect to. She's a piece of shit. Really.
gardengirl March 28, 2009
theif
Renee Miller owes me over $2900 in unused but paid for services and damages to my home. See my BBB complaint at: http://nebraska.app.bbb.org/complaint/view/300038715/c/jpe4tm She has failed to appear in court twice now.
Tim Bailey March 24, 2009
Rip Off
Beware of this outfit. Their service has increasingly gotten worse. There were numerous times where we had to have the crew come back in because they did not clean one of the rooms, didn't vacuum, didn't clean the hardwood floors, bathrooms, etc. (all of which is specifically outlined in the contract). We also had multiple occasions of the crew still being in our house after 5:00 P.M. My wife and I would come home from work and the cleaning crew would still be there. They had a 9 hour window (8:00 - 5:00) to get it done and were still around 'after hours'. We complained numerous times to the owner and it still went on. Finally, once we told the crew that they had to leave and reschedule it stopped. Their workers broke our bath tub drain and the owner initially agreed to reimburse us for the damages. She recommended her plumber, we used that plumber, and once services were rendered she said that she wouldn't pay for the tub. Completely irresponsible behavior on her part. We're also yet to be reimbursed for a broken collectible caused by one of their workers (a vase was also broken by one of their workers - but 'accidents happen' according to the owner). We told her in January that we no longer wished to use her service and wanted to be reimbursed for the unused sessions (we prepaid - huge mistake on our part) and we are yet to see any type of reimbursement numbers. If you're in the market for a cleaning service, this is definitely not the company to use!
Unpaid March 13, 2009
payment
My husband worked for her for two weeks while trying to find a full time job. It has been 1 1/2 months and she still hasn't paid him. A first she answered the phone and said "let me check on it" or "I am away from the office, I will call you when I get back to the office" but NOTHING! I have since found a dozen complaints about service and I am wishing he had never worked there.
September 9, 2008
rip off
Signed a year long contract and in return: Missed our house all together a couple of times, missed cleaning entire floors, I would come home and have to clean a floor they missed, take out trash, e.t.c They left trash on my floor, sat in my living room and did nothing when they thought I wasn't home, used spot cleaner on my laminate and wood floors with a sponge mop and then used the sponge mop on the front of my refrigerator, dumped a dust pan full of dog hair in my closet. Do you need more examples (I have some)???? Renea Miller didn't hold up her end of the contract and is expecting us to. She has insinuated that I am a liar and just picky even though she has not been at my house to observe the work or finished product. This means she intends to keep over $1, 300.00 in services not provided. I even talked to a former employee who said she isn't paying her employees. It's amazing this woman isn't in prison, mush less out of business.
September 3, 2008
Rip off
I hired Miller Cleaning Inc. of Lincoln, NE to clean my home and paid in advance for 1 year to get a lower per visit rate ($1880-not cheap!). They duplicated charged me and won't refund the mistake (yes, that's over $3400 in charges that they are making interest on while it sits in their bank account and I pay interest on)! Their cleaning was poor, and they ruined a faucet. I cancelled the service after 3 months, hired an attorney and they still won't refund the duplicate charge plus the pro-rated amount for remainder of contract. I had to hire an attny., file complaint with BBB, file with my CC company to try to get the money back for me and more. I will post as many more complaints until I get my money back!

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