|
very outraged, urgent scam
November 18, 2009
online scam-false advertisement
The ad reads TRY OUR TRIAL A 175.00 DOLLAR VALUE FOR ONLY THE SHIPPING AND HANDELING OF 1.00 DOLLAR. (PRODUCT IS MINERAL ELEMENTS BY EDEN) LOOKED OVER FINE PRINT NOTHING FURTHER LISTED OF ANY HIDDEN FEE'S ETC... THE PRODUCT ARRIVES, BEAUTIFUL BAG AND CARD WITH BRUSHES, SO, I THOUGHT WOOW! WHAT A NICE TRIAL OFFER. NEXT, I READ THE CARD THAT SAYS'" IF YOU HAVE ANY QUESTIONS OF THE PRODUCT TO CALL THEM". I CALL AND I SAID IVE RECIEVED MY TRIAL TODAY, IAM IN THE BED WITH THE FLU", ( SO BEAR WITH ME ON MY VOICE, ) HOWEVER I SAY." QUOTE, " I JUST WANTED TO CALL AND SEE HOW THE TRIAL WORKS:, DUE TO MANY COMP[ANIES HAVING HIDDEN FEES. I ASKED IF I TRY THE PRODUCT AND DON'T' LIKE IT'", I ASSUME ITS MINE TO KEEP?) IF I LIKE OR LOVE IT, HOW DO I ORDER MORE ? HOW MUCH IS IT? THE OPERATOR STATES AND I QUOTE WELL MRS.V... YOU WILL NEED TO RETURN THE UNUSED PORTION AND WE WILL CHARGE YOU A 25 DOLLAR CANCELATION FEE(wHAT0 IF WE RECIVE IT WITHIN 15 DAYS AFTER YOU RECIEVED IT, NEXT I QUOTE, THE OPERATER STATES HOWEVER WHAT MOST PEOPLE DO IS EXTEND A ADDITIONAL 5 DAYS TO GET A FULL TRIAL SO, THEY CAN SEE IF THEY CHOOSE TO KEEP OR RETURN IT, THE OPERATER STATED, I QUOTE, FOR YOU WITH THE FLU AS LONG AS WE HAVE IT BACK BY NOVEMBER 23RD BEFORE 4 P.M WE WILL ONLY CHARGE THE CANCEL FEE OF 25 DOLLARS, IF YOU KEEP THE PRODUCT YOU WILL BE CHARGED 175, 00 YES ONE HUNDRED SEVENTY FIVE DOLLARS. PLUS YOU WILL THEN BE BILLES EACH 60 DAYS 40 DOLLARS TO KEEP UP YOUR SERVICE. NEXT IF YOU CANCEL AT ANY TIME THERE AFTER, REMEMBER THIS IS QUOTE, THE OPERATER STATES WE WILL THEN REMOVE YOU FROM THE LIST AND YOU WILL PAY THE CANCEL FEE OF 25 DOLLARS AND THE CALL ENDED, NOW ME SPEAKING, WHAT IN THE WALLFLOWER IS GOING ON HERE, ? HOW CAN A COMPANY DO SUCH A THING TO A CONSUMER, SO THE MORAL OF THESE FACTS ARE, DON'T ORDER ANY TRIALS WITHOUT FINDING OUT MORE INFO, LIKE A PHONE NUMBER TO CALL OR SOMETHING, THIS WHOLE SITUATION JUST FLOORED ME. NOT TO MENTION, MY HUSBAND IS A COP AND I WORK IN LAW. HAVE A NICE SAFE INTERNET BROWSING DAY FRIENDS. RIP OFF ARTISTS, SCAMS AND ITS JUST WELL THE WORDS I WANT TO USE, YOU WOULD HAVE TO READ BEEEEEEEEEEEEEEEEEEEP. THANK YOU, A UPSET CONSUMER PUTTING THE WORD OUT AND TO REMAIN ANYONOMOUS...BE CAREFUL...B...S...lORI FROM NYC i WAS TOLD A TRIAL MEANS QUOTE HOWEVER LONG A PRODUCT LASTS ACCORDING TO THE AMOUNT GIVEN TO THE CONSUMER PER TYPE OF PRODUCT, SO THAY ASUME ONCE TERE RULE OF TRIAL RUNS OUT, YOU WANT MORE WITHOUT EVEN ASKING, EXPLAINING, THE PRODUCT LOOKS GOOD, I DID RETURN IT, AND IAM STILL FIGHTING THE HIDDEN FEES OF THE 25 CANCELL FEE.
|
|
|
Susan Devon Sandidge
November 16, 2009
Charged $130.41 for trial offer
Looked at trial offer of Mineral Elements by Eden on line/after reading the info about being enrolled into Mineral Elements by Eden Beauty Club I CANCELED out of the trial offer. I later received a very small box of 4 powder make up & cheap brushes & case & my Credit Card was charged $1 for shipping. I returned the box to the shipper. Later my credit card was charged $130.41 & this also caused 2 overdraft fees on my account for $35 each because I was not expecting the charge. When I called Mineral Elements Customer Service I was informed that I did not Cancel out of the trial offer that I had agreed to the shipment & they stated I had 10 days to CXL my Beauty Club & return the box to them wite a return authorization # that they provide when you call & get the #. I did not see any of this information on line when I was doing the trial offer because I CXL before I read the terms & conditions/they state that this info is also in the box that you receive, but it says not of this it states to go to a web site, but you do not know this if you return the box unopened to the shipper. I received not credit & no help with the overdraft fees, just everyperson I spoke with repeating the same thing over & over about the terms & conditions that I had agreed to. I ask for a supervisor & I was informed the same speach. PLEASE EVERYONE DO NOT ORDER ANYTHING FROM MINERAL ELEMENTS BY EDEN THEY ARE ONLY RIPPING OFF PEOPLE WHO WORK HARD FOR THEIR MONEY & CANNOT AFFORD THIS.
|
