I ordered two pocket bikes from two different check cards from this company, and received the products on time. Not to mention, my son and nephew had been waiting for these bikes for about five months for their birthdays. A day before their birthday party, my brother and I put gas in the bikes as instructed by the website and owner manual. The bikes simply did not start. We tried pull-starting the bikes for about an hour straight before calling their customer service line. This company with no argument has the worst customer service I have ever had. From the get go, the service rep figured me out to be a mechanic by suggesting such things as removing and greasing the spark plug, then later suggesting that i should have never greased the spark plug. I could not help but think of all the women and men out there that bought these products and have never fixed a motorcycle before. After calling the company multiple times about how to get the bike started, they simply told me that their product is not guaranteed to work. with that in mind, i asked the gentleman what the odds were that two bikes of different prices and make, can have the same problem. The man had no answer. I asked if i could simply return the bike, and the man said that since i had already put gas in it, it would be non- refundable. I asked him how a buyer can see if their product worked without fuel, and the man had no answer. Now the two bikes are at a certified motorcycle mechanic, and if he is not able to fix them, i will certainly sue them for false advertisement, knowingly selling defective products, and having unfair refund policies to mention a few. Please do not buy from this company, it is beyond a fraud, it's theft. This compamy is only 65 miles away from my home, but would still not allow me to take them the two bikes. they would not also disclose their last names and compnay location when I threatened to sue them.

Do not buy from this company...they are a complete rip off. I ordered a bike for my son's birhday in May and I am still trying to get my money back!!!

He rode it for 20 minutes and sparks were coming from the engine. 2 seconds later is stopped running all together. They told me they would send replacement parts which I have not gotten and they refused to allow me to return the bike since i put gas in it. How the heck do you know if it works if you don't put gas in it!!!

I charged it back through my cc company once they started hanging up on me and the so called manager told he he could care less if i was a satisfied customer or not. I was also told that if I sent it back they would refuse it.

Once they got the notice from my credit card company they changed there tune and after lying about the whole issue they issued me a RA# and stated in writing that once it was received and deemed defective I would receive full credit.

I returned the bike and it was received by them on Sept 29th. I have been trying to get my money back for the last month. I was told today that I would get 214.25 which includes a restocking fee. I paid 319.00 for the bike and refused to accept the restocking fee. I was told I was being charged the restocking fee as the Bike is out of warranty. Funny that they told my credit card company that I would get 100% credit.

Everytime you call this company you get the run around. I asked for a manger three times today and got this guy Steve's voicemail that is not accepting messages.

Unless you want to get ripped off I would advise AGAINST dealing with this company. There DBA is Accessories online.

I ordered a bike from mini pocket rockets in december of 2007 for my sons christmas, The bike arrived on Jan 7th (4 days late)and when the box was opened the whole front end of the bike was all smashed and broken. I immediately called MPR and told them...they requested photos which I had already taken and immediatley sent them to them. Next they tell me I need to fill out an RMA form and send it to them and they would send the parts. That was on Jan 15th. I have made several foolow up calls and the parts are never in stock. I just called them again and they have no record of the RMA form I sent (which they responded to in an email confirmation). and the parts are still not in stock...almost 4 months later. I told them I am tired of getting the run around, and would be contacting my credit card company and requesting the charges be reversed.

DONT BUY FROM MINIPOCKETROCKETS.COM THEY CANT FULFIL THERE PRODUCTS AND I HOPE YOU DONT NEED PARTS...BECAUSE YOU WONT GET THEM