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ckaroo
July 8, 2011
SUBSCRIPTION
I want to add my name to the long list of complainents with regard to fraudulant charges to my account by Mira Networks.They claim I subscribed from my handset which does not have internet access and the handset history shows no authorizing sms from me. I have been charged for 6 months now and feel my rights have been abused.Could this be a legal business and are they intitled to continue???
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Desmond M
April 15, 2011
Unauthorized Billings
I have unauthorized charges on my cell phone. Never once have I agreed to any contract of this nature but on viewing my itemised billings I was shocked to see transactions being done during the early hours of the mornings when I am normally fast asleep. I demand an inquest in this and also a full refund for the months: February, March and currently April. How does Vodacom enter into an agreement with unscruplous operators like Mira Networks.
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Miskolev
October 12, 2010
Fraudulent games subscriptions
Mira are insisting that I subscribed or someone in my family subscribed on my phone to this games subscription. I DID NOT AND NOBODY EVER HAS MY PHONE EXCEPT ME. If this was true then why can you not supply me with my sms back to Mira agreeing to this subscription as proof that I subscribed. All they send me is proof that they sent me the sms's (of which I presumed junk mails so I did not read them). Over the past 6 months I have repeatedly heard the same line over and over again 'you or you family subscribed'. Mira Netowrk staff have been trained well but I know what I did, and it was definately not subscribing as I do not even play games. I have better things to do with my time than waste it on phone games.
I suppose I will have to wait for WASPA complaints to sort out but I am not giving up as I am a very patient person when it comes to getting back what someone has stolen from me. Maybe the staff at Mira have no idea that the company is involved in fraudelent issues but at the top they know that they are ******** people's money. Mira, I will not go away...
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Geoff Neden
October 7, 2010
Fraud
This Company has been fraudulently taking money on a regular basis from my Pay as you Go Account with MTN who seem powerless to stop it. The money goes even if the phone is off and the SIM card removed.
This practise is illegal and must be stopped. MTN tell me it is a common complaint.
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Corbdeimr
September 21, 2010
Fraudulent billings for unwanted sms's
I have been receiving sms's for things I did not order or want and later found out that it was stupid videos. How does a big and responsible company like Vodacom involve themselves with these criminals????????? I deleted the sms's, but they still billed me!! How is this possible, and you do not get an option to stop this nonsense.
I have to explain to my family now why my phone bill is so high. I want to be refunded every cent and Vodacom need to be held accountable as well for allowing these ruthless fraudsters to do business in this fashion.
I need answers and by the looks of it a lot of people need answers, and soon!!!
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Klizzio
September 20, 2010
This is illegal & a stop has to be put to Mira's fraudulent billings
A while back I noticed that my daughter's airtime runs low too quickly. Vodacom has informed me that Mira Networks are billing her R5day. I phoned Mira Networks to unsubscribe, but got a recorded message prompting you to enter your cell number should u wish to unsubscibe-which I did. This should have stopped after 48 hours. Tonight she's made me aware that money is still being taken off her account. I need someone to first of all email me proof of opt in then I need to know why my daugter is still being billed after unsubscribing. This is illegal & a stop has to be put to Mira's fraudulent billings!!
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