2006 Lancer Ralliart
aprox. 42000 KM
Bought in Apr 2007
I have paint chips running up my hood, down the quarter panels, on the roof. I also have documentation stating this is a problem with the paint, not stone chips, from a qualified coatings (paint, etc.) inspector. I approached my Mitsubishi Dealer about this concern, and I was sent into the warranty process. The district manager says it is just stone chips, even though he has never officially seen the vehicle. I contacted their customer service and was told the District manager does not talk to customers at all. I cannot talk to any one but the customer service agent over the phone. The head office number is unlisted, and the dealers have been told not to give out any numbers. All I asked was to have the faulty paint fixed. I have heard of other car companies that have quickly dealt with this exact problem, no hassles, no run arounds.

Watch out if you have a warranty claim with them.