As a quilter who uses irons frequently, I was amazed by the Eurosteam Iron presented by MJ promotions at a recent sewing trade show. I asked specific questions about the iron (time steam lasted, etc.) and was given incorrect answers (e.g., they said steam lasted a 'long time.' 7-10 minutes is not a 'long time' for steam to last by anyone's account).

When I contacted them 3 days after I bought the iron and explained the problem, they sent me a form letter telling me to go to the manufacturer--they would not take back the iron.