This website is a complete scam. I ordered 2000 gold and was told by the website homepage that I would receive it almost instantly. Of course that didn't happen!

I waited for 24 hours and still nothing, and I checked my paypal account and the payment had been processed.
the following is the conversation I had with the live help chat representative from their website:

Welcome to Customer Center. Our representative will be with you shortly.


Now you are chatting with Fiona Fiona
Fiona Fiona: Hello, may i help you
Kredis: thank god I actually get someone this time
Kredis: I'm am not happy at all with your company
Fiona Fiona: let me c heck
Fiona Fiona: 20100206143257988 Kredis WOW)->Horde->Fizzcrank US 2000g
Fiona Fiona: righgt
Fiona Fiona: i am sorry for your worries
Kredis: yes, I haven't recieved anything and I don't want to get ripped off
Fiona Fiona: let me ask for you
Kredis: are you still there?
Fiona Fiona: i am sorry, now our guy still try to fulfill your order, when we are ready, can we call you ?
Kredis: what would be the purpose of the phone call?
Fiona Fiona: let me check
Fiona Fiona: 1 615 554-****
Fiona Fiona: you gave us that one
Fiona Fiona: is that right
Kredis: yes, thats my cell phone number, but I don't understand what the purpose of calling me for an internet delivery?
Fiona Fiona: i will ask them to say slowly
Kredis: that doesn't really answer my question
Fiona Fiona: when we call you
Fiona Fiona: we will tell you to log on your game
Kredis: alright
Fiona Fiona: thanks
Kredis: what is the approximate time you'll be calling?
Fiona Fiona: i am not sure, that depends on the market
Kredis: I just want a refund, I don't even want the gold anymore
Kredis: you do what you have to do to get my money back, or else I'll take legal action against your company and ensure I get what is mine.
Fiona Fiona: please, give us some time
Fiona Fiona: we had rushed that guy
Fiona Fiona: we may be ok later
Fiona Fiona: pleaes
Fiona Fiona: please *
Kredis: I'm not giving you anymore time, I've given you 24 hours. I WANT A REFUND IMMEDIATELY.
Fiona Fiona: pelaes
Fiona Fiona: i will ask them to give you 200g bonus
Kredis: I do not want a bonus, I do not want the gold, I WANT A REFUND OF MY MONEY AND NOTHING ELSE
Fiona Fiona: please
Fiona Fiona: cause the manager is not here
Fiona Fiona: i dont have rights to take any refund
Kredis: I do not care you work for the company, therefore you're responsible for a full refund if services haven't been rendered.
Fiona Fiona: so sorry for this
Fiona Fiona: cause the manager is not here :(
Kredis: I promise you, if I do not get a refund of my money I will contact my lawyer and pursue you by course of legal action
Fiona Fiona: let me try to call our manger
Kredis: what is your manager's name?
Kredis: no, let me try to call your manager
Kredis: what is your manager's number?
Fiona Fiona: no need
Fiona Fiona: i will contact him
Fiona Fiona: i will tell you when refund
Kredis: NO THERE IS A NEED I WISH TO SPEAK TO YOUR MANAGER PERSONALLY
Fiona Fiona: i said
Fiona Fiona: he will refund it now
Kredis: I WANT A REFUND IMMEDIATELY!
Fiona Fiona: wait for a moment
Fiona Fiona: wait
Fiona Fiona: i found 1100g, do you like to take it
Fiona Fiona: hello
Fiona Fiona: i found 1100g, do you like to take it
Kredis: no
Kredis: I WANT MY MONEY
Fiona Fiona: :(
Kredis: I DO NOT WANT ANY GOLD, OR ANY SERVICE FROM YOUR DAMN WEBSITE ALL I WANT IS MY MONEY
Fiona Fiona: i see
Kredis: NO, OBVIOUSLY YOU DON'T SEE
Kredis: I WANT A REFUND TO MY ACCOUNT
Fiona Fiona: i will tell you when refund
Fiona Fiona: wait
Kredis: I'm not seeing a refund on my account
Kredis: just so you know, I'm tracking your IP address so I am able to take legal action if i don't get a refund
Fiona Fiona: manarger is on the way to take that refund
Fiona Fiona: wait
Kredis: I'm also well aware of the fact that your company is a scam
Fiona Fiona: we wont
Fiona Fiona: your refund will be there soon
Kredis: you won't? I'm reading all types of negative feedback from other customers you've ripped off, I'm aware of your sister sites as well
Fiona Fiona: refunded it
Fiona Fiona: check it
Kredis: I'm not seeing any notification of a refund
KredisKredis: you won't? I'm reading all types of negative feedback from other customers you've ripped off, I'm aware of your sister sites as well
Fiona Fiona: refunded it
Fiona Fiona: check it
Kredis: I'm not seeing any notification of a refund
Kredisalright
Fiona Fiona: check it
Kredis: nevermind
Fiona Fiona: it is there
Fiona Fiona: yea
Kredis: thank you for my refund
Fiona Fiona: you are welcome
Kredis: I will never do business with your site again, and I've got this conversation saved and I'm posting it on the internet, I'm not some idiot that doesn't know how to get around the disabled copy, and save options
Fiona Fiona: so sorry for all of this trouble
Fiona Fiona: i am sorry for this
Kredis: I'm really doubtful of that
Fiona Fiona: so sorry to let you down this time
Kreids: I seriously doubt that