I have called the :FREE CREDIT REPORT (Triple AdvantageSM Credit Monitoring) and they would not help me cancel the monthly charges. I pull this information from their website and I was told by the agent that they could not cancel my membership. I was told to call Free Credit Report, not Triple Advantage Credit Monitoring. The agent told me they were a different company and refused to help me. This is the info. I pulled from their website:
How do I cancel my membership?
If for any reason you are not satisfied, you can cancel anytime to discontinue your membership to Triple Advantage Credit Monitoring and stop the monthly billing. However, you will not be eligible for a prorated refund of any portion of your current month's paid membership fee. To cancel, please contact Customer Care at 1-888-829-6560.
FreeCreditReport.com provides you an Experian® Credit Report.
The free credit report with a free 7-day Triple Advantage Credit Monitoring trial membership is a promotional offer for first-time customers only. If you have already tried the program and would like to enjoy the exclusive benefits of Triple Advantage, including unlimited free credit reports and credit scores, then please click here to sign up for a paid membership.
Monitoring Alert -- This will inform you whenever a key change is detected on any of your three national credit reports.
Monthly All Clear Alert -- This will inform you when no key changes have been posted to any of your three national credit reports in the past month.
Score Alert-- This will inform you when an updated score has been posted to your Score Tracker. As a member, you get access to monthly score tracking so you can conveniently see how your Experian PLUS ScoreSM trends.
To begin receiving SMS Text Messaging alerts, simply log in to My Credit Center and click on the Update My Alert Preferences link.
When will I receive my first daily monitoring alerts?
If you are a new member, please note that it may take up to five to seven days from the date you ordered to be enrolled in the daily monitoring system.
Why did I only get alerts for one or two of the credit reporting companies instead of all three?
It can take up to five to seven days for you to begin receiving alerts of key changes to your credit reports from all three national credit reporting companies. Each credit reporting company will process your enrollment independently, so processing times may vary among the three companies.
Which credit reporting company's credit report does Triple Advantage monitor?
Triple Advantage monitors all three of your national credit reports from Experian, Equifax, and TransUnion. You will be notified of several important changes to any of your credit reports with email and, if you choose, SMS Mobile Text messaging alerts. You'll know about new derogatory information, recent inquiries into your credit, and several indicators of possible Identity Theft. Remember, Triple Advantage members also receive unlimited copies of their Experian Credit Report and PLUS Score after the trial period.