While being at the Mobile Gasoline station in El Hegaz, Heliopolis, Cairo-Egypt, washing my car, water was splashed into the car motor, causing tremendeous damage to it.

Contacting Exxon Mobil Egypt did not solve the problem & I had to pay around 12 000 L.E to repair this damage, that was not re-imbursed till today.

The following documents are available upon request:

1- Police Report

2- Invoice from Mobil El Hegaz Benzin station, showing that they should have washed the motor with a special spray!

3- Certificate from Mercedes Benz agency in Cairo stating that the damages caused are due to the unprofessional car motor wash.

4- Invoice from Mercedes Benz totaling 3600 LE

5- Invoice from Mercedes Benz totaling 6270 LE

6- Replacement Car rental receipt totaling 2200 L.E

Looking forward to your feedback,

Kind regards,

Josiane Hakim