I purchased a Motorola H15 bluetooth headset on 5/20/11 for $38 in cash from Mobile 4U located at 89-25 Queens Blvd, Elmhurst, NY 11373, Tel 718-709-6519. The product was advertised as brand new, in retail packaging, complete with all paper work and accessories. When I went home and opened up the packaging, I found the following items missing: 1) the full user manual, 2) warranty and registration card, 3) no serial number, 4) desktop charger (the package only includes a wall charger, NOT the desktop charger that comes standard with this particular Bluetooth headset, I checked this with Motorola).. At this point, I suspect the product I was sold is definitely NOT a legitimate Motorola brand retail product, . I went back to the store one hour later (on the same day) asking for a refund?. The clerks in the store rudely stated that the missing items are “part of a premium upgrade that I had to purchase separately, .” I informed them that I checked with Motorola and per Motorola these missing items come standard with any Motorola H15 bluetooth headset/. The clerks in the store refused my request for refund..

Mobile 4U in selling me this product committed fraud/. I seek the help of the internet community in recovering my hard earned money, $38 in cash, my original form of payment, from this company.