We made a reservation through these guys via their website, the content of which extolls the virtues of their simple, hassle-free and low-cost service. Nowhere on the website does it in fact mention that you will be charged a minimum fee after engaging the reservation process.

We needed a car for a weekend camping trip in Italy, last minute we changed our minds as the weather was awful. So we did not pick up the car from mobility in the first place, let alone drive it anywhere.

About a month later, we receive a bill for CHF 129.75. Turns out, when you make a reservation you are automatically allocated the vehicle in their system. We never picked up the car, so we figured that was the end of our involvement, i.e quotation received, decided against. Mobility's business model didn't agree. The bill was itemised and included a total of 60.5 hours usage of the vehicle, despite 0 kilometres on the clock.

Ridiculous. We're in discussions, but I just wanted to let people know.