Mobily

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1 stars
(45)
Category: Services

Contact Information
Saudi Arabia

Mobily Reviews

yaxgaustria March 9, 2009
Unreliable USB Connect Data Card
I have purchased a Mobily USB Connect Data Card 3 months back hoping to use it for internet access and be able to communicate with my family back home but to my big surprised the unit did not even got close to a 56kbps dial-up modem. With the statistics shown on the application window fluctuates from 0 to near 15. And when the signal turns to GSM or GPRS I can not connect to internet anymore or if connected and chatting with my children, the connection with YM got lost and i found myself lost also in the middle of nothing but despair.

I even regularly recharged my account and now the worst was I always got this Error 319. Had contacted Mobily about this but to no avail they can not even give good advice or solution to solve the problem.

I still wish Mobily could improve someday... soon.
yosef hasan refaat March 3, 2009
I RECHARGED MY CREDIT THROUH TELEPHONE WITH 50 SR BUT THE WAS WITHDRAWEN FROM MY ACCOUNT & IT DIDNT ENTER MY CREDIT
50 sr were withdrowen from my account for recharging my mobily credit
but it didnt enter my mobily credit
November 15, 2008
anonymous call
dear sir am rajani lakshmi am working in uae, when i talking to my husband by using internet too much guys(hackers) is disterbing to me (they are also indains) but from ksa . they are hacking my mail id and searching my mobile no also, and daily calling from ksa after 10 o clock . wat i will have to do, were i can complaints about this calls. mobile no. 00966530937241 his name iss kabeer, he is the theaf, he is too much disterbing to me his yahoo id [email protected], he is hacked my pc and black mailing to me, i think ksa is one islamic country but they cannot prevent this type of ideits,
July 20, 2008
Mobily Connect
I'm working as National Sales Development Manager for TOYOTA in Saudi Arabia, I'm one of the victims of Mobily service, since one week I'm trying to reuse my mobily connect without any action from the company customer services, it's really a case study, I came back from my vacation trying to use my connect it didn't work. I called the customer service asking about the problem they mentioned that its a problem of the SIM card and we sent an e-mail to the technical support to solve the problem, believe it or not till now 21st July I called them more than 6 times receiving the same answer without any action. It is a real customer service & delight.

Thanks Mobily,

Mohammed Assal
National Sales Development Manager
TOYOTA
Saudi Arabia
Cell# +966 560065 635
May 7, 2008
Mobily connect sucks
6 months ago, eight of us living at Jadawel compound near Radwah police station, subscribed to Mobily high speed internet with Mobily 3.5G coverage with speeds of up to 7.2 Mbps according to the company advertisement and the sales people at the store. We have got an unreliable HSDPA/UMTS with maximum speed of 384 Kbps. true speed is 35K down and 23K up. We complained multiple times and we have got nothing resolved. The speed is really terrible and service is non existent. The cost is 350 Saudi Riyal a month and router costs around 1200 Saudi Riyal.

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