MODAFONE
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1 stars | | (8) |
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Category: Business & Finances
Contact Information United States
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MODAFONE Reviews
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angycustomer
June 22, 2011
cheating out of money
MODAFONE is the biggest scam in the world. They steal your money and add charges, if you add your phone bill I will guarantee that they have added a dollar or two. They will keep charging you and you can't get rid of them until you pay them outrageous amounts of money. They are the worst comapny ever do not do business with them THEY STEAL YOUR MONEY.
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Mirko Djuric
February 25, 2011
Overcharging and lack of customer attitude
A few moths ago switched to the service of this company based on their promised lower rates if calling USA, Canada, Bosnia, and Serbia. Telephone bills were overcharge. If calling Bosnia 18 min, I was charged 32 min, if it was 12 min, the charge was 22 min. I paid second to last bill ($64.85). Their customer service claimed that I did not pay. Provided the bank proof of the payment and faxed it to them. Got response that they received the faxed document. The last bill was for 64.85+35.48+late fees = 109.45. Less than 20 min call to Bosnia was charged as 47.01 min call, less than 28 min call was charged as 70.39 min call. A couple weeks ago I cancelled thei service. Asked for explanation for the overcharges and refusal to accept that I've paid previous bill in full and on time. Got response that they did not receive payment, late fee remains, and as to the overcharge, I am not their customer anymore.
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elenaprody
January 29, 2011
I wont to cancel the conection with this company and they do not let me go
I signed with this company in November, 22, 2010. They promis me better prices and better conection with Romania. Nothing was true specialy the conection was very, very poor, so I canceled with them in December, 8. But they still send me a bill in december, so in January I cancel again and today is January, 29 and I have a new bill due in February, 8. They stiil switch the conection from my curent long distance company and I realy do not Know how to dill with them.I hope you can help me. Thank you very much! Elena Prodescu tel 616 735 9072
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senadj
January 4, 2011
overcharging
Do not use this company for your long distance calls.I had to cancel service, after less a month, due to bad connection.After that had to pay three times recovery fee even I did not have calls at all.Over all paid more then $30 for nothing.Fill complaint with BBB, but company said they did not do any wrong.ones again DO NOT USE MODAFONE.
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Hirsovescu Gheorghe
June 18, 2010
false information
Modafone is a long distance company and they called me to offer a good deal for long distance call. First off all i asked if there are any additional charges besides the calls and taxes . they assured me that they are no such thing, i asked twice and again they told me that i will pay the phone calls only, When i receive my first bill everything was ok but after that i soo diferent charges beside my calls : Network acces contribution @2.42, federal subscriber charges $0.76, Universal Service charges $3.53 also the bill is every 10-12 days and io got charges twice as Credit recovery$4.82 stating that i was late whit my bill but that because the bill arrive at destination 1 day late (memorial day time or because of the week-ends )
thank You
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phoenix,arizona
March 1, 2010
overcharging,etc
Signed up with this bogus co.a little over 3 months ago and ever since it has been a total nightmare.They promise you $20 if you refer someone(which I did)stupid of me, they promise 5 hrs free international minutes (all after you pay 3 bills)which I did but never received any of the promised things.That is not the worse of it .They think it is very normal to round up their charges.I just received a bill for $17.25 instead of $16.70.When I called them this Alex guy says it is normal for any co. to round up your total.Another interesting thing they send out their bill 2 times in a month.Buy the time you get it, you have about 5 days to have sent and received by them already to not be charged a late fee.It is all unbelievable!!I called but everyone at that co.is as rude as you can imagine, they won't state thei name, when you ask they hang up on you.Friday I called and asked to cancel the service, we will se what they will do!My next move will be calling FCC, news, etc.We cannot let these bogus companies scam anymore people like this!!!
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alekk
February 26, 2010
CHEATER - overchargin for no reason
MODAFONE is totally a SCAM company. www.callmoda.com
I signed up with them on Oct 19th. Recieved and paid the first bill on 11/13/2009. Received the second bill and paid on 12/14/2009 (even thought the majority of phone calls did not go through internatinally). Decided to cancel the service and paid my final bill on 12/28/09. Today Feb 25, 2010 received a bill for $7.80, wich is a penalty for paying my bill late. My bill pay indicates that my bill was delivered on time, however I spent ONE hour on the phone with the supervisor ALEX, which does not care and keeps telling me to pay the bill, even though I was not notified that I had been late.
Elaine, the customer representative tells me that the company does not send a bill when is less than 2.00 dollars.
I am calling them again, but noone pick ups the phone as they see my number on the called ID>
THIS COMPANY SUCKS!!!
Please give me any ideas to where else can I complain.
Thanks
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whitefang
February 25, 2010
overcharging
This company is a fraud. I signed up with them in November, 2009. After I made my first international call, I received the bill in December right before the holidays. The next day I mailed the check thinking that it will get there in time. In January I did not get a bill from them and I assumed, because I did not call anywhere I did not owed them any money. Boy was I wrong. Today Feb 25 I got the bill from them and to my surprise I owe them $12.10 and that includes late fees from January, and a $4.82 "credit recovery fee". My usage for Feb was $1.04 plus junk fees. Trying to talk to them the first time I got nowhere but by my second attempt I got the $4.82 removed which made my bill around $7 and some change but there was a catch, only if I pay now with a credit card and the payment has to be $10.00 therefore I should look for a credit in my next billing cycle. I was also promised 500 minutes to anywhere, which by now, I don't think I will ever see. I am very disappointed with their deceptive practices, and by the way they round up the bill without telling you, hopping that you wouldn't see the overages. I also found out that this company is not even registered with the FCC. My advice to anyone is to stay far away from them. THEY ARE NOTHING BUT SCAMMERS AND LIARS.
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