This company is α fraud. As I read in other reports the company follows the same pattern. You make the order, pay, spend months waiting, exchange mail seeking a solution to your problem. That is what happened to me. These people are crooks and someone must stop them!!!

Oh how I wish I'd checked merchant reviews before ordering from this place! I ordered a DS modchip October 9th. They charged me immediately, but said it would take 15 business days to process. 15 business days later I call and email, no response. Finally after TWO MONTHS of constant emails, they say the chip is on backorder and they'll "get back to me". One month of emails later (Jan 7th), they reply that the item has been shipped. It's now March 5th and still no sign of the chip. They've stopped replying to my emails and phone calls altogether. I'm going to try to dispute the charges but I don't know if it's possible since it's been so long. We'll see. Let these reviews be a warning to you - AVOID shopping at Modchips.com!

These guys charge you immediately after you order then they never send you anything (check other message boards). The masquerade as a legitimate business and provide you with live support links, a toll-free phone number, contact-us form, etc...but they never respond to any of it. They operate multiple websites such as consolesource.com and none of them are legitimate. Whatever you do, don't buy from them. If you have been ripped off by them, please join me in contacting the Hamilton, ON police department at http://www.hamiltonpolice.on.ca/HPS/Admin/ContactUs

To whom it may concern:

Several months ago I have bought online from modchipstore.com an item which proved to be faulty. After sending an email to this company, he responded back a guy call John (see below his response). Although, I did exactly as he told me, I haven;t got any response from him (over 4 months-since October 10th) where I have sent him back the Faulty item.

I have sent them an email, try to call them but nobody response back. Please help me out.

See Below the only one email I have received by modchipstore.com company from a guy call John.

Best regards,

Lakis (Christodoulos) ANASTASIOU
Cyprus
[email protected]


Email Sent FROM John (Modchipstore.com) TO ME Lakis Anastasiou

From: [email protected] [mailto:[email protected]] On Behalf Of Order @ ModchipStore.com
Sent: Thursday, October 09, 2008 7:56 AM
To: Lakis Anastasiou
Subject: Re: Problematic DS-Xtreme (DS-X) 16Gb (2GB) All-In-One Flash Storage Solution . Is not Functioning.RE: ModChipStore.com: Your order #170394 has been complete

Dear lakis,

Thank you for your call today. I attempted to call you back, but each time, it would not go through.

I would like to exchange the item for you, as what you described in your email seems to me as though you have tried everything I would have recommended, and in this case, it must be a fauly DS-X unit.

Please note that we do only sell BRAND NEW DS-X units, and not any refurbished or used ds-x units at all. Please do end the item back for an exchange using the instructions below:


We do apologize for the inconvenience.
Please send the item back to us. You will have to fill out a customs form. on the customs form, please put the following:
Defective controller Chip, Sending for replacement

Value: $10.00

The customs form is provided to you at the post office when you go to mail your parcel. It is VERY IMPORTANT that the value you put is not mre than $10.00 and that the address includes that you are sending back a DEFECTIVE ITEM for EXCHANGE. If this information is NOT present, we will be forced to pay a $20.00 Duty / VAT charge for the item. IN this case, we will simply refuse the item an it will be returned to you.

Send back to:

MCS
Attention: Exchange Defective Product
2-558 Upper Gage Ave. #155
Hamilton, ON, Canada
L8V4J6

Thank you very much. We'll send your exchange item or refund as soon as this item is received.

John
Modchipstore.com