Jason the suppose to be manager of customer service avoids contact, wants pictures of electrical problems, is willing to pay for parts if I can prove that they are defective. The cart is sitting in my garage with so many problems and it has less than 20 miles on it. I am still on the first tank of gas. He expects me to transport it to a mechanic and I should pay for this along with any troubleshooting done. I just paid $1100.00 for this and it is unsafe.
The brakes are howling all the time, is that normal?? He told me to pull the rear axel and repack the bearings...I aam not a mechanic, nor is it my responsibility to pack bearings in a new cart.
Bottom line is my 10 year old daughter was driving this and I no longer trust the steering, can Sunny Sports guarantee that it will not come undone again? I attached a clamp above the steering clamp hoping to prevent it from popping off again. The time it happened my daugher was driving it and was only going 10 mph, what would have happened if she had been going 35 mph?
Broken Parts, all in the first 3 hours of driving. Also I had to push it back 2 miles when the steering and chain went out.
Headlights
Steering
Dash
Cluth housing
Chain guard housing
Rear Breaks are howling
Electrical, after it heats up it stops running
Battery disscharge, probably to do with the constaant need to restart the cart
Chain will not stay tight, contantly having to retighten it to stop it from coming off.
They sent me a headlight a clutch housing that I had to ggrind down so the chain would not hit it. The dash was damaged on shipment and they did not send another one. I sent them detailed pictures along with the carrier doing the same.