Bub: Compliant against Mohan & Mohan Gas Agency, Sarai Khwaja, Faridabad-121003(Haryana) the authorized dealer of Indane Gas. regarding DELAY/ Not SUPPLYING THE REFILE CYLINDER

Sir/ Madam,

I am a Public sector (PSU) employee posted in NHPC Faridabad
I have Gas Connection no. MA 5583 at Mohan & Mohan Gas Agency, Sarai Khwaja Market, Faridabad-121003(Harayana). FOR LAST FOUR YEARS.

WITH DUE RESPECT I WANT TO SAY THAT I AM A CONSUMER OF INDANE GAS AGENCY S. MY CONSUMER NUMBER IS 5583 BY THE NAME OF R R DEWANGAN . I HAVE BOOKED FOR A SUPPLY OF REFILE CYLINDER ON DATED 11/05/2010. AT THE OF TIME BOOKING THEY INFORMED ME THAT IT WOULD TAKE 4-5 DAYS TO DELIVER . FOR THE PAST ONE WEEK I HAVE BEEN CONTACTING THEM ABOUT THE SUPPLY OF REFILE AND THEY HAVE BEEN TELLING THAT IT WILL BE SUPPLIED TODAY. EVERYTIME I ASK THEY GIVE THE SAME ANSWER. NOW ITS ALMOST 16 DAYS FROM THE DATE OF MY REFILE BOOKING. TODAY THE WHEN I CONTACTED THE PERSON RESPOSIBLE TO DELIVERY, HE IS RUDENESSLY TOLD ME TO TAKE TRANFER your connection TO SOME OTHER GAS AGENCY. THIS IS NOT THE FIRST TIME OF THIS AGENCY DELAY IN SUPPLYING THE REFILE, ALMOST THIS IS HAPPENING EVERYTIME. I REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND TAKE NECESSARY ACTION AND FIND OUT THE CAUSE FOR THE INORDINATE DELAY IN SUPPLY OF THE REFILE. THANKING YOU

With best wishes


R R DEWANGAN
B3/302 NHPC COLONY
Sector 41, Faridabad-121010

M. 09911958139
E-mail: [email protected]