Terrible communication from MoissaniteCo

These people did not communicate with me. Emails went unanswered and there is no phone number to call anyone. It took several emails and 3 business days to get a response from MoissaniteCo regarding the RMA.

Once the RMA was received, the ring was shipped back on Wednesday via UPS. The ring arrived on Monday but I didn't get any confirmation regarding receipt from them.