Terrible communication from MoissaniteCo
These people did not communicate with me. Emails went unanswered and there is no phone number to call anyone. It took several emails and 3 business days to get a response from MoissaniteCo regarding the RMA.
Once the RMA was received, the ring was shipped back on Wednesday via UPS. The ring arrived on Monday but I didn't get any confirmation regarding receipt from them.
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