I have been a memeber of the Momentum Health medical aid for over 2 years and been quite happy till now. I am currently pregnant with my first child and upon registering for their maternity programme found they will not totally cover the doctor's bill in hospital until that doctor is registered with a new system in place from 2010. This i didnt mind until i found out that listing still wasnt complete. So how can i see a doctor preferred by them if they dont even have a list. Am i expected to spend a few months with one doctor then change once their listing is done.

No pregant woman wants to change doctors after 4 months of seeing one they are comfortable with. They have built a relationship with them and have trusted them to care for their unborn child. This i find is totally unfair to the members. We should enjoy benefits of 2009 if we registered in 2009.

So i feel they should cover my current doctor completely as it's not my fault their listing wasnt done on time .They should have their memebers best interest at heart. We pay a fortune for medical aid which i assure you not many take advantage of unless in emergency situations. No replies have come from my emails to MMH.

I wrote about the lack of answers from the Monkeys on chains at Momentum call center.

Pauline Barnack came to assist and then divulged my personal medical info to my manager. Her manager, Christa Swart came to my aid after I reported the matter to her. On both occasions I was told that there would be NO PAY IN for GENERIC medication under CHRONIC. These were lies from both of them as I have had to pay in on two occasions subsequently.

What makes it worse is that I was told about a week ago that Momentum had sent me a letter with a resolution to my confidentiality issue. I am now being avoided by Christa Swart.

I am at a loss, is there someone out there who would like to help me take this company on? I have been told that Momentum has disregarded the NCA in their dealings with me. All I want is a satisfying resolution to the matter.