Money Gram

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Category: Business & Finances

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United States

Money Gram Reviews

Jorge.dieguez January 29, 2011

I couldnot get money sent to me in Nicaragua

In december 2010 I asked my mom to send me some money from guatemala to Nicaragua, and I went to a store that had your sign at the door, but they asked me to show a nicaraguan Id, or a nicaraguan passport or to send the money to a nicaraguan person. I had never had this kind of trouble in any country they told me this was the policy . I had this problem in the stores called "el gallo mas gallo" and "El Verdugo". You should check this because they are changing the rules of this service using your sign.

IngJ55 January 8, 2010

Misrepresentation

I made arrangements on Dec. 30th to pay bill on Jan 1, 2010. I arranged to pay half the bill on the first and then pay the other half on the 7th of January 2010. The day before I had agreed to pay I went to pay and the paystation was closed for 3 days. I paid by money gram (which I was told by the represenative that it would post immediately) on 01-04-2010.

The represenative told me if I paid by Money Gram that it would post immediately to my account and services would be restored immediately. Well I paid full amount of bill(not the half we agreed on) over 3 hours ago and my services are still not restored. I am very upset that I feel I have been deceived! An agreement was made and I was not at fault for paystation being closed. As I said the full amount has been paid and I would appreciate it if my services are restored immediately! I have spoken to another satellite company that has offered a better deal. I have been a customer a while. I do like the services but your Customer service could use some tweaking!