I owe a payday loan to money mart and was contacted on April 27, 2011 by a man named Charles. He was calling from there head office and did not id who he was calling for when he left a voice mail. I than received another call on March 31st from Michelle telling me she would settle my account I told her that sounded good and asked for it in writing she refused. I told her I would not do anything without the settlement in writing than on April 1st I received a call from Jeff explained the same thing to him he told me would get it done and hour later another call from them which they hung up on me than another hour Dave called and demanded to know what was happening with my file I told I spoke to Jeff that morning he said yeah so what are you doing about it. I told him Jeff was calling me back April 4th and hung up on him...Today April 4th I received a call from Tracey she said would request the letter for the settlement of 652.00 I told her I was quoted 630.00 by Michelle and this is why I wanted the letter in writing...I than received a call from Jennifer a few hours later telling me I would continue to get calls daily and up to several times daily till I committed to paying I explained waiting for letter she started to cut me off I eventually hung up on her.

went to money mart to get a small loan filled out paper work gave them all my info the guy working there kept going back and forth over my paper work had to tell him 4 times my phone number well after waiting a and hour and a half he tells me i can't get a loan because of the inquiries i have this is crap he could have told me that before i was there that long and i told him that so he tells me to hang on then comes back to tell me oh you filled bankrupcy 3 yrs ago we don't do loans unless it has been 7 yrs well i wrote that on my app that it had been 3 yrs and no where did it say anything about we don't give loan to people who have had a bankrupcy he was just trying to find every excuse noty to do my loan.

The check for the payday loan had been sent to my account numerous times in attempt to collect the amount of the loan in full. I had then called them and set up an arrangement for the day that I got paid. The worker I had spoken with said that he would override whatever terms and put in the notes that i would make the payment the day i got paid. Instead, even after i made my paydate clear, he put the friday for the week before that and the check was sent through my account again. Well I called again after the first $100 payment made as promised, when i found out that the check had been sent through 2 more times. I called to see why that was and the woman i spoke with informed me that payments were supposed to be make weekly and that he had put the date for before my paydate. Well i had discussed with her that it wasnt fair for them to do that when i made my payment as promised. Then I told her that when i was going to go in on the 8th to make another payment that it would only be for $50 instead of $100 because of the other 2 more times that they had put the check through after my first payment. They had overdrawn my account by $50 dollars so i only thought it fair. If they would have kept their end, it would have been another $100 instead of only $50. I then spoke with a representative names Susan and she had assured me that the check WOULD NOT be sent through again as long as i kept my payment plan as promised, which is making a payment every pay period. I would like to know if there is any way to press charges if things should get serious because the way it looks is as if they are never going to stop. I met someone who told me that they had paid them in full and that their check was still being ran through their system and that she had to go as far as changing her number and bank account. I do not wish for it to go this far and would like to know my options. This upcoming Friday the 22 will be my third payment. If someone can please email me and let me know some options it would be greatly appreciated. Thank You.