I am having a problem with Money Network in OKC, OK. My son worked for Coca Cola Bottling Company and his paycheck was being deposited in an account with Money Netwwork. My son died unexpectedly on June 23, 2010. He had no will. When I called Money Network I explained this to three different Managers. I also told them I have his death certificate and his birth certificate. They told me the only way the money would be released to me is with these documents, Death Certificate, Power of Attornety, General Authorized Notification of Death. I contacted OKC Legal Aid to see if they could help me obtain these documents and was told I needed a Probate lawyer. I was also asked how much money was in my son's account which is about $650.98 which was more but a Maintenace Fee of $2.95 is being deducted from his account every month. I was then told that the Probate lawyer fee was probably more than what is in my son's account. I need help in getting this problem resolved. I am his mother and will also provided documents to prove who I am.
He was not married. His aact no. is 4727769017789094, 01/11.

Went to withdraw money from ATM. Got slip saying "transaction not completed, try again." Tried again and machine said "insufficient funds." Called Money Network for balance on account. Money was deducted account but money was not disbursed through the ATM. Called Money Network to file complaint and they instructed me to use website to file complaint. Called Money Network again as could not find form for complaint. I was told that there was no form but to fax information to them to start the process of returning money to my account. Was told earlier in the day it would take 7-10 business days to return the money to me. No one wanted to take responsibility for this action and was treated very rudely and without understanding.

Penelope Martin
Working for Sperion in Minneapolis, MN
[email protected]