Monitronics sent someone to install a new system. the man that showed up explained he had been under a trailer that was full of cat *** and urine and he smelt terrible and was very dirty. I did not get the protection I thought I was going to get!

he put a motion detector in my hallway, which is never really traveled. a bad location for it. it should have been in dining area and gone off last nite, but did not.

a window was broken last nite, the alarm did not even go off.

This system was just installed 2 days ago, and I am terribly let down. It gave me a false sense of security. Right now all i have is holes in my wall and a box that talks...thats it. Fix it, if possible, or come get your system and fix the holes in my wall!