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Jim Bravura
August 19, 2009
Thieves
I had just done $1, 000.00 of repairs from this company. When I drove the car that evening the brakes were squishy so I contacted the company and they said it would take a few days for them to firm up; not knowing much about brakes I believed them. A few days later the brakes actually got worse so I decided to take the car to them. When I dropped my car off I handed the mechanic my keys; who immediately took my car out for a test ride and then I left I was told that they would call as soon as they knew anything. Two hours later I got a call that there was air in my brake lines and they had fixed the problem. I told them that I would be there around 6pm as there were another 5 hours I told them to do an oil change, which they readily agreed. I returned at 6PM, the attendant handed me my keys and said that it was all set. For a second I thought 'wow they gave me the oil change free because they messed up in the first place.' So I asked the guy why there was no charge for the oil change he said because they didn't do one... Mind you there was only one other car there. So a bit perturbed I went to go leave. When I went to unlock my car it was already unlocked which is odd because I always lock my car doors. So I sat in my car and went to go start it when I noticed my stereo had been removed! When I went to get out of the car I also noticed that my arm console was broken. I immediately went back in and told the mechanic what happened. He called me a liar and said there was never a stereo in there! So I replayed the events of the day letting him know that his younger attendant test drove it and that he was not the first person to be in the car. So the next day the manager contacted me and he refused that it was their responsibility. He stuck to the words of the mechanic that there was no stereo. I have quoted that this company is a thief and we all should avoid it.
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