Previously, as parents of two students at Moohan, we became concerned about the erratic behavior of the lead instructor/new owner. We attempted to amicably terminate our contact with Moohan Martial Arts, but the new owner refused to cooperate. On three separate occasions, we tried to arrive at an arrangement that would satisfy Moohan, but without success. For this reason, we unilaterally terminated our contract with Moohan, mainly because we felt compelled to protect our children. To document our reasons, we are posting this to the Complaints Board. We are certain there are many other parents who have similar complaints to ours. To summarize, our concerns fall into three areas:
· First, the lead instructor appeared to have abnormal interest in our 10-year-old daughter. We saw him touching our daughter in a manner we felt was objectionable. Additionally, we were uncomfortable that the lead instructor/new owner called our home on three occasions to ask about our daughter.
· Second, the lead instructor was observed hitting students during class. We disagree with this behavior and find it inappropriate.
· Third, the lead instructor lied to parents regarding an important commitment. We do not think this behavior sets an appropriate standard for our children.
Moohan later contacted us, agreeing to the termination of the contract if we would make payments, which were very one-sided and unfair to us. (Essentially, they were asking for large payments for services that they had not provided.) Moohan refused our counter-offer.
It should be noted for parents considering placing their children at Moohan that there are other issues as well. Moohan has gone through many different instructors and staff in a short period of time. The high turn-over is reportedly the result of the erratic behavior of the lead instructor/new owner. We feel this pattern additionally supports our claim.