Mookie Gifts

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1 stars
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Category: Websites

Contact Information
Columbia, Missouri, United States

Phone number: 573-874-1760
mookiegifts.com/

Mookie Gifts Reviews

January 8, 2008
Scam and cheating!
Count me in as someone else that placed an order on Dec. 22nd, with only an order confirmation to show for it. Luckily I have not been charged, but have contacted Mastercard to ensure they can't. No answer to phone calls, or emails. I've complained to Yahoo Shopping and they said they would contact the merchant, but no joy. When I contacted them again, this is what they wrote:

We appreciate your patience regarding this matter. If you think you may be a victim of fraud, we recommend that you contact the Internet Fraud Complaint Center, your local postal inspector and/or the Federal Trade
Commission at:

http://www.ic3.gov/

http://www.usps.gov/websites/depart/inspect

http://www.ftc.gov/ftc/complaint.htm

It may also be appropriate to contact your local law enforcement officials (through a non-emergency number).

More information on fraud can be found at:

http://www.fraud.org/welcome.htm

Thank you again for contacting Yahoo! Shopping.

Regards,

Theo

Yahoo! Customer Care

43239745

For assistance with all Yahoo! services please visit:

http://help.yahoo.com/

They obviously don't keep tabs on the merchants that they deal with, but we get sucked in thinking they're legit simply because it's Yahoo or Amazon!
January 8, 2008
Poor service, rip off
I ordered an item from Mookie Gifts on 12/11 in preparation for the holidays. My card was charged immediately, and I received a confirmation email. However, when I still had not received a shipping confirmation or the item by Christmas, I began calling and emailing. I did not receive a response, and I began to feel cheated.

I realized after the holidays that something was amiss. I went online, only to find my experience was much like that of many others who had been ripped off!

I tried one last time and blitzed the 2 email addresses on the website ([email protected], [email protected]), and wouldn't you know it? I got the shipping confirmation next day.....

Haven't yet received the item, but who knows? I'll never order from them again and would warn others that this is an internet scam!
January 7, 2008
Non-Delivery of Product
Just like the rest of you, I have been victimized by this company in the exact same way. Today I filed an on-line complaint with the Better Business Bureau. This company appears to have many complaints filed against them with the BBB. I don't know if this problem will be rectified, but I would suggest that those of you who were swindled by this scam also file a complaint with the BBB. Perhaps if enough people take the time to report these people, the Missouri Attorney General or State's Attorney's office might decide to deal with them once and for all.
January 7, 2008
Product never received.
Add my name to the list of this scam. It made me sick reading the same exact thoughts and events that happened to me. I too, placed an order on 12/11/07 and never received my product. I have emailed four times and called with no luck. I submitted a complaint with the BBB. I feel so cheated by this company. If I did not seek a unique item, I believe I would not have done business with them ever. Now I wish I had not.
January 2, 2008
merchandise not recieved
I ordered a shower curtian for my little girl for Christmas, and paid for it, but never recieved it. I am very unhappy because I have tried to contact them by phone and email and never have had anyone respond or answer the phone.
January 2, 2008
On-line Order not Received
Order online 12/11. Never received my order. Tried calling numerous times and also emailed to Dan. No response. I will check if my debit card has been charged. Do not order from them. I threatened to report them to the BBB in my emails. I doesn't matter! I will have to follow thru on my threat! Everyone else effected by this please do the same. They need to be investigated, but I don't know where to start. Any advise?
January 2, 2008
Order not Filled / No Communication from Company
It seems that I am having a similar problem as everyone else on here had with mookiegifts.com. Rather than retelling the story, I will just post my most recent letter of concern to Mookie Gifts (sent on 12/26/07). If they do not respond to this (which I have a feeling is going to be the outcome), I will also report them to the BBB.

Mookie Gifts:

Now that the holiday rush is over, I am hoping that
someone will respond to my concerns. This is the
third e-mail that I have sent regarding the order
below (once sent on 12/16 from [email protected] &
once sent last week from [email protected]). We
have also attempted to contact your company through
the telephone number listed on mookiegifts.com to no
avail.

I have been inquiring regarding the status of the
below order. The link provided in this e-mail does
not indicate the status of the order (shipped,
delayed, etc?). My credit card was charged on
12/10/07 for the full quantity, yet the product has
not arrived.

During this busy season, I can understand a delay in
processing the order. However, I have grown impatient
with your company's lack of attention to customer
service. All I ask is that someone respond to one of
my e-mails, or answer the telephone during regular
business hours (as there is no voicemail either)
within a reasonable timeframe.

If I am not able to get a hold of someone at Mookie
Gifts by Thursday, January 3rd, 2008 I will take
necessary action to reverse the charges made to my
credit card.

Please respond to my concerns asap, as I would love to
write this out as a mistake and give your company
positive feedback in the future.

Thank You.
January 2, 2008
Order not Filled / No Communication from Company
It seems that I am having a similar problem as everyone else on here had with mookiegifts.com. Rather than retelling the story, I will just post my most recent letter of concern to Mookie Gifts (sent on 12/26/07). If they do not respond to this (which I have a feeling is going to be the outcome), I will also report them to the BBB.

Mookie Gifts:

Now that the holiday rush is over, I am hoping that
someone will respond to my concerns. This is the
third e-mail that I have sent regarding the order
below (once sent on 12/16 from [email protected] &
once sent last week from [email protected]). We
have also attempted to contact your company through
the telephone number listed on mookiegifts.com to no
avail.

I have been inquiring regarding the status of the
below order. The link provided in this e-mail does
not indicate the status of the order (shipped,
delayed, etc?). My credit card was charged on
12/10/07 for the full quantity, yet the product has
not arrived.

During this busy season, I can understand a delay in
processing the order. However, I have grown impatient
with your company's lack of attention to customer
service. All I ask is that someone respond to one of
my e-mails, or answer the telephone during regular
business hours (as there is no voicemail either)
within a reasonable timeframe.

If I am not able to get a hold of someone at Mookie
Gifts by Thursday, January 3rd, 2008 I will take
necessary action to reverse the charges made to my
credit card.

Please respond to my concerns asap, as I would love to
write this out as a mistake and give your company
positive feedback in the future.

Thank You.
December 31, 2007
Never received product!
Placed order over 2 weeks ago. Never received- they took my cc and CHARGED it though. I have sent multiple emails and no one answers their phone. SCAM!
December 26, 2007
Order not received, no response from company!
On December 11 I ordered an Operation game. I received a confirmation immediately but have had no communication from the company since. No one answers the phone, I have sent three emails without a response (emails were not opened by Mookie Gifts). I received my credit card statement today and I was billed on Dec 12!

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