I had ordered a duckie backpack from them back in October of 2008 and was charged twice for product that I only ordered one of. There was NO contact number just an email address: [email protected] of which I emailed several times and had no reply. Just recently I recieved an email stating that they had been under 'new ownership' and that my order had been cancelled. Looking under Peanut Gallery Gifts website I noticed that they are the same D & S Giftware company that is owned by mookie.com website. Beware and do research. Its is now December first and I still have nothing to show for the 45 taken out of the bank account.