I too, have fallen victim to this company. I chose them because they had the lowest price on the internet. I ordered 2 sets of book ends from Mookie Gifts; I was sent an email stating my order had shipped and my credit card charged. What I received was a bass mailbox on September 5th. Now, 10 days later, I have sent 13 emails to all of the email addresses I know of between the 3 company names they go by, left 4 voicemails and I have still not been contacted. I reported them to the BBB and have contacted my credit card company's fraud department to get reimbursement for my order. Because of them, I have learned a valuable lesson...had I consulted the internet first to find all of the bad reports on them, I would have paid the $10+ extra dollars to purchase from a different company because I sure am paying now.

I ordered a welcome mat from this place in early Nov. well ahead of time for Christmas, and got a confirmation email with order number and total charges. Never received item and never got an answer from their customer service email. The email letter was the only way I could find to communicate to them. (no phone listed) I looked at my credit card statement and have not yet been charged for this item, so I'll just alert the credit company not to allow this charge. Disappointed with this company to say the least.